Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Competitive wages
Training
growth opportunities
Early paycheck access
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid vacation
Paid holidays
Paid sick leave
401K with company match
Free Meals
Employee assistance program
Employee Referral Program
Job Description
Cogir Senior Living, headquartered in Scottsdale, Arizona, manages a broad network of senior living communities across 11 states in the U.S. As an established leader in the senior housing sector, Cogir Senior Living is committed to delivering exceptional care to its residents while fostering a supportive and growth-oriented workplace for its employees. The organization emphasizes core values such as human focus, creativity, and excellence, which drive continuous improvement and high standards across its communities. Cogir’s mission centers around enriching the lives of its residents through compassionate services and a warm, welcoming environment.
The Concierge role at Cogir Senior Living is a pivotal position responsible for representing the community’s brand as the primary point of contact. This role requires a professional who embodies friendliness, attentiveness, and organizational skills to foster a positive experience for residents, families, visitors, and vendors. The Concierge manages front desk operations with a focus on customer service excellence, ensuring every interaction is pleasant and efficient. Responsibilities include answering multi-line telephone systems, greeting visitors with warmth, maintaining visitor logs, coordinating resident services such as transportation and activities, and supporting management with administrative tasks. This dynamic position plays a crucial part in maintaining a supportive, secure, and welcoming atmosphere within the senior living community.
Working as a Concierge at Cogir Senior Living offers competitive wages and numerous benefits including early paycheck access, comprehensive health coverage, paid time off, and opportunities for professional growth. Employees are supported through training programs and a nurturing work environment that values teamwork, integrity, and mutual respect. The role demands flexibility with shift schedules, including weekends and holidays, reflecting the ongoing needs of the senior living community.
Cogir Senior Living is dedicated to hiring individuals who are patient, professional, and eager to contribute to a caring community. The Concierge is not just a front desk attendant but a vital contributor to the overall resident experience, responsible for addressing inquiries, resolving concerns, and ensuring smooth community operations. This position offers an opportunity for those who enjoy a fast-paced environment, excellent communication, and making a meaningful difference in the lives of seniors. Join Cogir Senior Living and become part of a team that values excellence, creativity, and a human-centered approach to senior housing.
The Concierge role at Cogir Senior Living is a pivotal position responsible for representing the community’s brand as the primary point of contact. This role requires a professional who embodies friendliness, attentiveness, and organizational skills to foster a positive experience for residents, families, visitors, and vendors. The Concierge manages front desk operations with a focus on customer service excellence, ensuring every interaction is pleasant and efficient. Responsibilities include answering multi-line telephone systems, greeting visitors with warmth, maintaining visitor logs, coordinating resident services such as transportation and activities, and supporting management with administrative tasks. This dynamic position plays a crucial part in maintaining a supportive, secure, and welcoming atmosphere within the senior living community.
Working as a Concierge at Cogir Senior Living offers competitive wages and numerous benefits including early paycheck access, comprehensive health coverage, paid time off, and opportunities for professional growth. Employees are supported through training programs and a nurturing work environment that values teamwork, integrity, and mutual respect. The role demands flexibility with shift schedules, including weekends and holidays, reflecting the ongoing needs of the senior living community.
Cogir Senior Living is dedicated to hiring individuals who are patient, professional, and eager to contribute to a caring community. The Concierge is not just a front desk attendant but a vital contributor to the overall resident experience, responsible for addressing inquiries, resolving concerns, and ensuring smooth community operations. This position offers an opportunity for those who enjoy a fast-paced environment, excellent communication, and making a meaningful difference in the lives of seniors. Join Cogir Senior Living and become part of a team that values excellence, creativity, and a human-centered approach to senior housing.
Job Requirements
- High school diploma or equivalent
- 6-12 months of customer service or front desk experience in a hotel, retirement community, or office setting
- Knowledge of computer programs including Word, Excel, and Outlook
- Patient and willing to assist residents, visitors, and staff
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability for flexible shifts including weekends and holidays
- Ability to maintain confidentiality and ethical standards
Job Qualifications
- High School Diploma or equivalent
- At least 6-12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting
- Working knowledge of various computer systems, including Word, Excel, and Outlook
- Patience and willingness to assist residents, visitors, and team members
- Friendly, assertive, professional, outgoing, multitasked, and organized
- Excellent communication skills
- Availability to work flexible shifts, including weekends and holidays
- Ability to maintain confidentiality and adhere to ethical standards
Job Duties
- Answer a multi-line telephone, directing calls and inquiries as needed
- Greet all families, residents, guests, and vendors with a smile
- Maintain outside visitor logs and monitor access to the community
- Assist residents with scheduling transportation, activities, or appointments
- Support management with administrative tasks, such as data entry, scheduling, or light clerical work
- Order office supplies
- Address resident concerns or questions and escalate issues to management when necessary
- Complete work order requests
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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