Concierge - Weekends

Senior Lifestyle is a reputable and compassionate company that specializes in providing exceptional senior living communities. They are dedicated to enriching the lives of their residents by delivering outstanding services and creating a supportive environment where seniors can thrive. Emphasizing core values represented by HEART: Hospitality, Excellence, Appreciation, Respect, and Teamwork, Senior Lifestyle fosters a culture of care and respect for both their residents and employees. The company's mission is to brighten and enrich the lives of those they serve, ensuring a positive experience for every resident, family member, and visitor within their communities.

The current opportunity they offer is for a position that plays a critical role in maintaining the welcoming and safe environment within the community. The individual hired will be responsible for greeting residents, assisting guests and vendors, and answering telephone calls, ensuring clear communication and support for everyone. Safety is a key aspect of this role, as it includes monitoring surveillance cameras, door alarms, life safety systems, and investigating any suspicious or unusual activities to protect residents and property.

Additional responsibilities involve administrative duties such as managing reports related to work orders, incidents, and concerns. The role also includes receiving packages and items such as plants and prescription drugs, with the discretion to deliver or hold these items as requested. Maintaining sign-in and sign-out logs for community keys and gate passes is essential for security and accountability. Collaboration with other departments is necessary to support organizational functions and ensure operational efficiency.

Providing timely responses and appropriate follow-up to resident, family, and employee concerns demonstrates a commitment to superior customer service and satisfaction. The successful candidate will be expected to maintain a positive and professional attitude at all times, creating a respectful and inviting atmosphere for residents and visitors alike. Strong interpersonal skills and the ability to work effectively as part of a team are essential, as is the capability to manage multiple tasks efficiently and make independent decisions when necessary.

This role is ideal for someone who is compassionate, empathetic, and enjoys working in a community-focused environment where they can make a meaningful difference every day. Senior Lifestyle values their team members and offers a comprehensive benefits package including health, dental, vision, retirement plans, short-term and long-term disability coverage, and paid time off. They also provide access to DailyPay, enabling employees to access earned wages before payday. In response to health and safety concerns, the company requires proof of COVID-19 vaccination for all employees unless exempted for medical, religious, or personal reasons. Senior Lifestyle is committed to creating a safe, respectful, and supportive work environment where employees can grow and residents can enjoy their best lives.