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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.50
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Training and Development
Employee Discounts
Job Description
Parc Communities, established in 2000 and based in Atlanta, Georgia, is a leading operator of upscale, full-service senior living communities. The company has built a reputable presence in the senior living industry, specializing in the development and operation of high-end independent living, assisted living, and memory care properties. Parc Communities is renowned for its hospitality-enriched approach to senior living, ensuring that residents enjoy not only comfortable accommodations but also an engaging and supportive lifestyle. Their properties are distinguished by prime locations, innovative architectural designs, and state-of-the-art amenities that foster an enriching environment for seniors and their families. With a deep-rooted... Show More
Job Requirements
- High school diploma or equivalent
- Strong computer skills including Microsoft Office
- Excellent interpersonal and communication skills
- Customer service experience
- Ability to multitask and prioritize in a fast-paced environment
- Problem-solving skills
- Ability to interact effectively with older adults
- Knowledge of fire, safety, and infection control procedures
- Ability to maintain confidentiality
- Ability to adapt quickly to changing tasks
- Ability to work under pressure
- Positive and professional demeanor
- Willingness to work weekends and varied shifts
- Physical ability to lift up to 50 pounds using proper body mechanics
Job Qualifications
- Strong computer skills to include Microsoft Office
- Excellent interpersonal, communication and customer service skills
- Exceptional ability to organize, prioritize and multi-task in an extremely dynamic environment
- Effective problem-solving skills and strong desire to help those who have questions and problems
- Ability to interact and build relationships with older adults
- Ability to convey a positive and professional image to residents, family members, visitors, and co-workers
- Knowledge of fire, safety, and infection control procedures
- Establish and maintain constructive working relationships with co-workers, residents, families, and visitors
- Maintain confidentiality of verbal and written information pertaining to residents and community operations
- Adaptability to change tasks quickly as business needs dictate
- Uses discretion when dealing with sensitive and confidential information
- Ability to execute under pressure
- Promote Parc Communities in a positive way
- Employees work to the standards defined in the Parc 20 Basics, The Four Steps of Service, and the Parc Communities Credo
- Residents always come first, and their needs will be met unless conflicting with the needs of others or the organization as a whole
- Neat appearance, adherence to dress code and good personal hygiene
Job Duties
- Staff the front desk, answer multi-lines telephone, responding to calls for assistance by residents, prospects and the general public and dealing as needed with various activities for the good of the residents
- Assist in providing and coordinating services to residents, families, and guests including activities calls for trips
- Monitoring quality assurance in common areas such as public restrooms, game rooms, library, lobby, media room, laundry rooms, dining rooms, and other community areas
- Monitor emergency call system and fire panel
- Ensure safety of the residents and property by monitoring surveillance cameras, door alarms, life-safety systems, building alarms and investigating any unusual activity
- Complete daily check-in procedure
- Inform supervisor of any resident issues or concerns
- Assist residents and staff in solving problems
- Create and maintain an environment for residents, families, and guests that is customer friendly
- Greet visitors in a friendly, courteous, and professional manner
- Support and assist the resident-centered activity programs
- Track and record data that is reflected on resident accounts, double check dates and amounts
- Night shift responsible for security check of all door entrances, sorting and delivering daily newspaper orders, maintaining the lobby area when needed by sweeping and mopping
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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