Concierge WEEKEND OVERNIGHT - Arlington VA

Guardian Security Services is a reputable company dedicated to providing top-tier security and concierge services to luxury residential communities, particularly in the Arlington, VA area. Known for its commitment to excellence and professionalism, Guardian Security Services serves some of the most prestigious communities by ensuring the safety, security, and satisfaction of residents. With a focus on fostering strong professional relationships and delivering superior member services, the company prides itself on employing skilled personnel who exemplify reliability, attentiveness, and a high standard of customer care.

This position is for a Concierge specialized in residential hospitality within luxury communities. The Concierge plays a vital role in enhancing the living experience of community members by efficiently managing the front desk and executing a variety of duties related to member services. Candidates with residential concierge experience, especially those familiar with managing large properties of over 250 units, will find this role particularly rewarding. The job requires an individual who is outgoing, high energy, driven, and professional, with a genuine interest in solving problems and providing flawless service.

The Concierge is responsible for maintaining a neat and professional appearance, demonstrating exceptional communication skills, and delivering excellent customer service. They must possess strong organizational and time management skills to handle multiple functions simultaneously, such as submitting reports, maintaining logs, producing signage, and dealing with a wide range of inquiries from residents and visitors. Familiarity with community management software such as Building Link, Yardi, Rent Café, and Entrata is preferred, as well as knowledge of the local area, tourist attractions, restaurants, and transportation services.

This role operates on a Friday and Saturday night shift from 11:00 PM to 7:00 AM, where the Concierge ensures round-the-clock coverage, requiring flexibility and open availability. Employees are expected to maintain high standards of attendance and punctuality and complete a background investigation and reference check upon hiring. Guardian Security Services embraces diversity and inclusivity in hiring and ensures equal employment opportunities to all qualified applicants without discrimination. The salary for this concierge position ranges between $19.00 and $20.00 per hour, reflecting the specialized skills and dedication required for the role.

Overall, this is an excellent opportunity for individuals passionate about residential hospitality and customer service to join a distinguished company that values professionalism, integrity, and excellence. The detailed scope of work will be discussed during the interview process, allowing candidates to gain a comprehensive understanding of the responsibilities and expectations associated with this essential position.