Concierge - Weekend Only Part time

Waterford at Westover Hills is a premier senior living community located in San Antonio, Texas, operated by Sonida Senior Living. This community specializes in providing compassionate and comprehensive care services tailored to the needs of older adults in an assisted living and memory care setting. Waterford at Westover Hills is committed to fostering a vibrant, engaging, and supportive environment where residents can enjoy a high quality of life alongside expert care professionals. The community emphasizes innovation and technology to enhance resident safety and well-being, utilizing tools such as AI fall detection, advanced electronic health records, and efficient communication systems to streamline care and improve outcomes. The company is known for its commitment to employee development and offers extensive benefits and support to its staff to foster a positive workplace culture and encourage professional growth.

The role of Receptionist at Waterford at Westover Hills requires a friendly, organized individual who enjoys interacting with residents, families, and visitors. As the initial point of contact for the community, the receptionist plays a critical role in shaping first impressions and ensuring smooth communication throughout the facility. This position involves answering and directing calls, greeting visitors warmly, managing incoming and outgoing mail, coordinating express mail services, and resolving customer inquiries effectively. The receptionist is essential in maintaining the welcoming atmosphere of the community and supporting staff with timely communication and administrative assistance.

This full-time role offers competitive wages and a comprehensive package of benefits that include medical, dental, vision, and life/disability insurance, a 401k plan with company match, paid time off from day one, and paid training programs. Waterford at Westover Hills promotes flexible scheduling to accommodate personal and family commitments, fostering a balanced work environment. Employees also benefit from cutting-edge technology tools designed to support caregiving duties and reduce administrative burdens, such as SafelyYou fall prevention technology, automated electronic care assessments, and Microsoft Power BI for data integration. The community also offers educational support, employee referral programs, and a robust employee assistance program to support mental and emotional well-being.

At Waterford at Westover Hills, the values of dependability, responsibility, and customer service excellence are embedded in the workplace culture. Individuals suited for the receptionist role are those who are passionate about providing exceptional care and customer service to senior residents, and who appreciate the importance of being a reliable and collaborative team member within a larger caregiving community. Equal opportunity is fundamental at Waterford, with all applicants being informed of their rights under federal employment laws. This detailed job offering ensures that individuals seeking to grow their careers in senior living hospitality and administration have the support and resources to succeed largely owing to Waterford's dedication to both its residents and employees.