Concierge (Weekend Evenings Required)

Provincial Senior Living, proudly part of the Discovery Senior Living family of operating companies, operates lifestyle-focused senior living communities dedicated to enhancing the quality of life for older adults. This respected organization is committed to creating vibrant, engaging environments where residents receive exceptional care and support tailored to their individual needs. With a strong emphasis on community, well-being, and personalized service, Provincial Senior Living has established itself as a leader in the senior living industry. The company believes in fostering a positive workplace culture that values teamwork, respect, and open communication, making it an employer of choice for many professionals in the senior care sector.

The Concierge position at Provincial Senior Living is a part-time role that requires weekend availability, ideal for individuals seeking a flexible schedule within a meaningful work environment. The concierge acts as the first point of contact for residents, guests, and employees, playing a vital role in upholding the community's welcoming atmosphere. Responsibilities include greeting visitors, managing phone communications both internally and externally, and providing pertinent information that supports residents' daily activities and visitor experience. This role demands a blend of excellent customer service skills, organizational abilities, and attention to detail.

Working as a concierge at Provincial Senior Living means contributing directly to the resident experience by ensuring smooth communication and assisting with various administrative tasks. The role includes answering and routing phone calls, taking accurate messages, and maintaining updated records such as resident phone lists and sign-in logs. The concierge also coordinates appointments for residents and family members, supporting their social and personal needs such as transportation and hairdresser visits. Additionally, the role helps to maintain order and cleanliness at the front desk and entry areas, reflecting the high standards of the community. With a commitment to adherence to company policies and procedures, the concierge supports the overall operational excellence of the facility.

This position offers an excellent opportunity to join a compassionate team at a company that values its employees and provides opportunities for professional growth. Provincial Senior Living offers competitive wages, flexible scheduling, and a comprehensive benefit package for full-time employees. Part-time employees gain access to supportive resources including paid training and employee assistance programs. The company also values work-life balance and provides perks such as meals and uniforms, making this role appealing for those passionate about making a positive impact on the lives of seniors in a friendly and professional setting.