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Concierge (Weekend Days) - Indianapolis, IN

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

401K company match additional annual contribution equal to 4% of eligible compensation
Flight training bonus program for earning pilot certifications
Fertility and adoption assistance, along with discounted childcare and planning
Free financial consultations and guidance

Job Description

Textron Aviation is a globally recognized leader in designing, manufacturing, and supporting commercial and military aircraft. Renowned for its legendary products and innovative solutions, Textron Aviation is dedicated to delivering exceptional services to its customers. The company prides itself on fostering a diverse and inclusive workforce, where individuals from various backgrounds collaborate to create world-class aviation products. Textron Aviation values its employees' growth and development, offering opportunities for continuous learning and advancement within the company. With a competitive total rewards package that goes beyond base pay, they invest in their employees' success and well-being from the very beginning of their... Show More

Job Requirements

  • a high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required
  • a minimum 1-year experience in customer experience or relative administrative experience is required
  • ability to obtain and maintain an airport security badge may be required if applicable
  • strong communication skills in both written and verbal is helpful
  • ability to operate and use a multiline telephone is helpful
  • must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful

Job Qualifications

  • high school diploma or equivalent certificate or bronze level WorkKeys certification
  • minimum 1-year experience in customer experience or related administrative experience
  • strong communication skills in both written and verbal
  • ability to operate and use a multiline telephone is helpful
  • ability to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful

Job Duties

  • maintain a clean, organized, and presentable customer business center
  • ensure excellent service by coordinating customer needs and requests
  • follow proper phone procedures and keep the refreshment area stocked
  • greet customers warmly and provide assigned workspaces and internet access
  • assist with reservations and offer information on local attractions, restaurants, and events
  • oversee visitor sign-ins, badges, courtesy car usage, and track flights
  • maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments

Job Location

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