Concierge (Weekend Days) - Indianapolis, IN

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Benefits

401K company match additional annual contribution equal to 4% of eligible compensation
Flight training bonus program for earning pilot certifications
Fertility and adoption assistance, along with discounted childcare and planning
Free financial consultations and guidance

Job Description

Textron Aviation is a prominent leader in the aerospace industry, known for its innovative approach to designing and manufacturing world-class aircraft. With a workforce comprising talented individuals from diverse backgrounds, Textron Aviation fosters an inclusive and dynamic work environment that values different perspectives and ideas. The company focuses on developing legenday products that set the standard in the aviation sector, while providing extensive opportunities for career growth and personal development. Textron Aviation offers a comprehensive Total Rewards package that combines competitive base pay with numerous benefits to support the well-being of employees and their families throughout their careers.

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Job Requirements

  • A high school diploma, an equivalent certificate, or a bronze level WorkKeys certification is required
  • A minimum 1-year experience in customer experience or relative administrative experience is required
  • Ability to obtain and maintain an airport security badge may be required if applicable
  • Strong communication skills in both written and verbal is helpful
  • Ability to operate and use a multiline telephone is helpful
  • Must be able to maintain a professional demeanor, listen to instructions, and interpersonal skills is helpful

Job Qualifications

  • High school diploma or equivalent certificate or bronze level WorkKeys certification
  • Minimum 1-year experience in customer experience or related administrative experience
  • Strong communication skills in both written and verbal form
  • Ability to operate and use multiline telephone
  • Professional demeanor and strong interpersonal skills
  • Ability to obtain and maintain airport security badge if applicable

Job Duties

  • Maintain a clean, organized, and presentable customer business center
  • Coordinate customer needs and requests to ensure excellent service
  • Follow proper phone procedures and keep the refreshment area stocked
  • Greet customers warmly and provide assigned workspaces with internet access
  • Assist customers with hotel, transportation, and meal reservations
  • Provide information on local attractions, restaurants, and events
  • Oversee visitor sign-ins, badges, courtesy car usage, and track flights
  • Maintain customer data in Salesforce, update visitor logs, process purchase orders, and handle payments

Job Location

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