Job Overview
Employment Type
Part-time
Work Schedule
Standard Hours
Benefits
Paid Time Off
Paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
disability
Critical Illness and Accident Coverage
Legal and ID theft protection
Education Assistance
referral programs
Rent discount
workers compensation
Zayzoon access
Job Description
Integrated Real Estate Group (IREG) is a well-established real estate development and management company, boasting a dedicated workforce of over 1,200 employees across 43 communities in Texas and one community in Oklahoma. With an impressive two-decade history, IREG has developed more than 15,000 residential units with a total investment exceeding 2 billion dollars. This extensive experience and scale demonstrate the organization's capability and commitment to providing diverse housing solutions that meet various community needs. IREG distinguishes itself by offering a broad spectrum of housing options, including affordable housing for seniors, workforce housing for individuals earning up to 80 percent of the average income, and market-rate housing options. Their housing portfolio encompasses multi-family units, active adult communities, independent living, assisted living, and specialized memory care accommodations. This range of services highlights IREG’s dedication to building thriving spaces that enhance the lives of their residents, reflecting both a legacy of success and ongoing innovation within the real estate sector.
The Concierge role at Integrated Real Estate Group serves as an essential frontline position within the community’s operations. As the first point of contact for visitors, residents, and callers at the community’s reception desk, the Concierge embodies the community’s professional image and ensures excellent customer service. This part-time position demands a warm and welcoming demeanor as the Concierge greets visitors, manages phone calls, and directs inquiries effectively. In addition to facilitating communication, the Concierge supports the administrative functions of the community by handling mail and packages, assisting with resident statements, and maintaining office supplies and documentation. The role also involves responding to emergencies according to established protocols, a critical responsibility that ensures resident safety and quick coordination with internal or external resources when needed. Moreover, the Concierge enhances community engagement by providing tours to prospective residents when necessary, reinforcing the positive reputation of the community. This position requires individuals with basic computer skills, proficiency in Microsoft Windows and word processing applications, and the ability to perform clerical duties efficiently. Ideal candidates will have at least one year of related experience or equivalent training. By joining IREG as a Concierge, candidates become part of a team that values professionalism, community support, and meaningful interactions, all while contributing to the organization’s mission of developing quality housing and enriching residents’ lives.
The Concierge role at Integrated Real Estate Group serves as an essential frontline position within the community’s operations. As the first point of contact for visitors, residents, and callers at the community’s reception desk, the Concierge embodies the community’s professional image and ensures excellent customer service. This part-time position demands a warm and welcoming demeanor as the Concierge greets visitors, manages phone calls, and directs inquiries effectively. In addition to facilitating communication, the Concierge supports the administrative functions of the community by handling mail and packages, assisting with resident statements, and maintaining office supplies and documentation. The role also involves responding to emergencies according to established protocols, a critical responsibility that ensures resident safety and quick coordination with internal or external resources when needed. Moreover, the Concierge enhances community engagement by providing tours to prospective residents when necessary, reinforcing the positive reputation of the community. This position requires individuals with basic computer skills, proficiency in Microsoft Windows and word processing applications, and the ability to perform clerical duties efficiently. Ideal candidates will have at least one year of related experience or equivalent training. By joining IREG as a Concierge, candidates become part of a team that values professionalism, community support, and meaningful interactions, all while contributing to the organization’s mission of developing quality housing and enriching residents’ lives.
Job Requirements
- High school diploma or GED preferred
- minimum of one year of related experience or training
- basic typing and computer skills
- proficiency in Microsoft Windows and word processing applications
Job Qualifications
- High school diploma or GED preferred
- minimum of one year of related experience or training
- basic typing and computer skills
- proficiency in Microsoft Windows and word processing applications
Job Duties
- Welcome all visitors with a warm, professional demeanor
- ensure visitors sign in and notify residents of their arrival as appropriate
- promote a positive image of the community and serve as an ambassador to visitors
- provide general information and refer prospective residents and families to the marketing team
- answer incoming calls, direct them to appropriate staff or residents, and maintain logs of emergency and contact numbers
- receive, sort, and distribute incoming mail and packages
- coordinate outgoing mail and ensure proper handling by postal or shipping carriers
- assist with monthly resident statements, invoice entry, and accounts payable coding
- support event reservations and mailings as needed
- order office supplies, assist with resident programs, and maintain community rosters and documentation
- respond to resident emergencies by contacting appropriate internal and external parties in accordance with established protocols
- assist with disaster management and evacuation procedures as needed
- provide tours to prospective residents and families when marketing or administrative personnel are unavailable
- perform basic typing, filing, and other clerical duties as assigned
- complete all required training and attend in-service meetings
- perform additional tasks as requested by the supervisor
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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