Concierge (Union)

Brookfield Properties is a leading real estate company known for its commitment to providing exceptional residential living experiences. The company manages a diverse portfolio of properties designed to cater to various lifestyles and stages of life. Each property under Brookfield Properties embodies a dedication to high-quality living, superior customer service, and comprehensive resident support. With a reputation for excellence in property management, Brookfield Properties ensures its residents enjoy not only comfortable and well-maintained living spaces but also a vibrant community atmosphere enriched with amenities and social opportunities. The company's approach focuses on personalizing service to meet the unique needs of each resident, recognizing that a "one-size-fits-all" approach does not apply to residential living.

The Concierge position at Waterside Plaza, located at 30 Waterside Plaza, represents a vital role in the company's commitment to superior resident service. This role involves managing building entrances, monitoring visitor traffic, and providing a warm and helpful presence for residents and guests alike. The concierge serves as a key point of contact, maintaining knowledge of available local services, coordinating reservations for dining, entertainment, and recreation, as well as planning social and recreational events to foster a strong community spirit among residents. This position requires excellent communication skills, proactive problem-solving abilities, and a genuine dedication to enhancing the resident experience.

In addition to greeting residents and visitors warmly, the concierge is responsible for keeping residents informed about community events and local opportunities through bulletin boards and direct communication. They play a critical role in collaborating with service contractors to address and resolve maintenance or service issues efficiently. Assisting residents with packages and managing service requests are also essential components of the job.

This full-time role offers a competitive hourly wage ranging from $22.29 to $29.72 based on experience, in accordance with the union contract. The schedule includes varied shifts across weekdays with Sunday and Thursday off, ensuring coverage and support at key times. Brookfield Properties values the wellbeing and work-life balance of its associates and thus provides comprehensive benefits such as a full benefits package, generous paid time off, career growth opportunities, and an exceptional employee rental discount for those choosing to live on-site.

Hiring for this position is part of a dedicated effort to maintain a welcoming and well-managed living environment at Waterside Plaza. Brookfield Properties is an equal opportunity employer committed to diversity and inclusion, welcoming candidates from all backgrounds to apply. This role is ideal for individuals with experience in concierge or hospitality services who are passionate about delivering outstanding customer service and fostering community engagement within a residential setting.