
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $20.00
Work Schedule
Weekend Shifts
Fixed Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Professional development opportunities
Retirement Plan
Employee assistance program
Job Description
Guardian Security Services is a reputable company providing professional security and concierge services, focusing on luxury residential communities in the Arlington, Tysons, and Vienna areas of Virginia. The company is known for its dedication to delivering high-quality service standards and maintaining strong, positive relationships within the communities it serves. Guardian Security Services operates by combining experienced personnel with advanced management techniques to ensure client satisfaction and safety. The organization emphasizes equal opportunity employment, integrity, excellence, and diversity among its workforce, fostering an inclusive environment for all employees. This commitment reflects in the quality of concierge and security services provided to high-end residential communities, where professionalism, customer service, and communication skills are paramount.
The role of the Concierge at Guardian Security Services is pivotal in supporting luxury residential communities by providing exceptional member services and managing front desk operations efficiently. The ideal Concierge will be a highly motivated, outgoing individual with significant experience in residential hospitality, particularly within communities of over 250 units. This role requires a candidate who excels in problem-solving, maintaining professional relationships, and handling multiple responsibilities simultaneously. The Concierge acts as the primary point of contact for residents and visitors, managing inquiries, submitting reports, maintaining logs, and producing necessary signage.
The Concierge position operates on a schedule from Thursday through Sunday, from 3:00 pm to 11:00 pm, offering an hourly pay rate between $18.00 and $20.00, depending on experience. Candidates should have proficiency in various building management software platforms such as Building Link, Yardi, Rent Café, and Entrata to efficiently handle daily tasks. Exceptional written and oral communication skills are required to interact effectively with residents, staff, and visitors at all levels.
Beyond technical skills, this role demands a neat and professional appearance, detailed-oriented mindset, and in-depth knowledge of the local area, including tourist attractions, restaurants, and transportation services. Flexibility in scheduling and the ability to work well under pressure while maintaining punctuality and attendance standards are critical. As part of the hiring process, candidates must successfully complete a background investigation and reference check.
Guardian Security Services fosters a culture of respect and professionalism. They encourage candidates who are solution-driven and passionate about providing stellar front desk and concierge services to apply. This opportunity is ideal for individuals looking to build a rewarding career in residential hospitality within a trusted and supportive company setting.
The role of the Concierge at Guardian Security Services is pivotal in supporting luxury residential communities by providing exceptional member services and managing front desk operations efficiently. The ideal Concierge will be a highly motivated, outgoing individual with significant experience in residential hospitality, particularly within communities of over 250 units. This role requires a candidate who excels in problem-solving, maintaining professional relationships, and handling multiple responsibilities simultaneously. The Concierge acts as the primary point of contact for residents and visitors, managing inquiries, submitting reports, maintaining logs, and producing necessary signage.
The Concierge position operates on a schedule from Thursday through Sunday, from 3:00 pm to 11:00 pm, offering an hourly pay rate between $18.00 and $20.00, depending on experience. Candidates should have proficiency in various building management software platforms such as Building Link, Yardi, Rent Café, and Entrata to efficiently handle daily tasks. Exceptional written and oral communication skills are required to interact effectively with residents, staff, and visitors at all levels.
Beyond technical skills, this role demands a neat and professional appearance, detailed-oriented mindset, and in-depth knowledge of the local area, including tourist attractions, restaurants, and transportation services. Flexibility in scheduling and the ability to work well under pressure while maintaining punctuality and attendance standards are critical. As part of the hiring process, candidates must successfully complete a background investigation and reference check.
Guardian Security Services fosters a culture of respect and professionalism. They encourage candidates who are solution-driven and passionate about providing stellar front desk and concierge services to apply. This opportunity is ideal for individuals looking to build a rewarding career in residential hospitality within a trusted and supportive company setting.
Job Requirements
- High school diploma or equivalent
- Prior residential concierge experience
- Must possess effective written and oral communication and interpersonal skills
- Computer literacy skills
- Neat and professional appearance
- Ability to provide excellent customer service
- Detail oriented and able to handle multiple functions
- Knowledgeable of local area
- Flexible and open availability including weekends
- Strong planning, organizational, and time management skills
- Ability to maintain exceptional attendance and punctuality
- Successful background investigation and reference check
Job Qualifications
- High school diploma or equivalent
- Prior residential concierge experience
- Experience with 250+ units desirable
- Proficiency in Building Link, Yardi, Rent Café, Entrata preferred
- Effective written and oral communication skills
- Strong interpersonal skills
- Computer literacy
- Neat and professional appearance
- Knowledge of local area, tourist attractions, restaurants, and transportation services
- Strong planning and organizational skills
- Exceptional communication skills
Job Duties
- Provide excellent member service
- Maintain strong professional relationships
- Run the front desk efficiently
- Submit reports and maintain logs
- Produce signage as needed
- Handle multiple functions simultaneously
- Assist residents and visitors with inquiries and information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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