Concierge- The Villas at Fairway

Piscataway, NJ, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Life insurance

401(k) Plan

On-site fitness gym

housing discounts

Job Description

Edgewood Properties, established in 1992, is a premier real estate development and property management company with corporate headquarters in New Jersey. Over the years, the company has expanded its operations nationwide and boasts a growing portfolio of over 6,000 apartment units, which is projected to double within the next two years and exceed 12,000 units in the next five years. This rapid expansion reflects Edgewood Properties' commitment to not only developing quality properties but also maintaining them in-house, rather than selling, ensuring long-term value and stability for its residents and investors. As a recognized leader in the real estate industry, Edgewood Properties emphasizes community-focused management and the delivery of high-quality living experiences tailored to the diverse needs of its residents.

Currently, Edgewood Properties is seeking a part-time Concierge for its luxury multi-family property, The Villas at Fairway, located in Piscataway, New Jersey. This role is essential to the daily operations of the leasing and management office and serves as the first point of contact for residents, prospective residents, and visitors. The Concierge position is designed for individuals passionate about customer service and hospitality, playing a pivotal role in creating a welcoming and seamless living environment. The position consists of four eight-hour shifts per week, with additional hours available based on staffing needs. The schedule requires flexibility, including working weekends and evenings, to ensure coverage during peak resident interaction times.

The Concierge at The Villas at Fairway is entrusted with diverse responsibilities ranging from managing front desk operations to coordinating community events that foster resident engagement. This position requires someone who can provide comprehensive support to both residents and the property management team, ensuring that all interactions are handled with professionalism and efficiency. In addition to direct resident services, the Concierge supports administrative operations within the leasing office, manages package deliveries, and helps maintain the aesthetic and functional readiness of model and vacant units for tours. The Concierge also plays a role in community building through social media management, helping to promote the lifestyle and available units at The Villas at Fairway.

This role offers a unique opportunity to join a dynamic real estate company during a period of significant growth and contribute directly to the elevated living standards and positive community atmosphere that Edgewood Properties strives to achieve. The company provides competitive compensation and a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, a 401(k) plan with company match, and opportunities for career advancement within a collaborative corporate environment. Additional perks include access to an on-site fitness gym and discounts on housing and home appliances, making this an attractive position for candidates seeking meaningful employment in property management with a focus on luxury multi-family communities.

Job Requirements

High school diploma or equivalent
Prior experience in property management or customer service preferred
Ability to work flexible shifts including weekends and evenings
Strong interpersonal and communication skills
Basic computer proficiency including MS Office
Ability to manage multiple tasks effectively
Knowledge or willingness to learn social media management

Job Qualifications

Strong communication and organizational skills
Ability to multitask and manage time effectively
Experience in property management or customer service is preferred
Familiarity with social media platforms
Basic understanding of maintenance coordination and lease management
Basic MS Office knowledge

Job Duties

Oversee the front desk, warmly greeting residents, guests, vendors, and contractors
Provide community and amenity information, assist residents with key/gate card requests, and facilitate inquiries
Offer refreshments to guests waiting to meet with a leasing consultant
Assist with service requests by entering them into the system or guiding residents on self-submission
Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
Engage with residents and prospective residents to enhance customer experience and resident retention
Support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
Arrange small gestures for resident milestones, including birthdays, engagements, weddings, and losses
Manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
Maintain office cleanliness, restock coffee bars, and monitor office supplies
Prepare leasing materials such as brochures and floor plans for prospective residents
Ensure model and vacant units are clean and ready for tours
Handle opening and closing procedures for the leasing office, ensuring readiness each day
Route calls efficiently, schedule tours and appointments, and assist with general inquiries
Provide administrative support to the Property Manager as needed
Oversee the weekly Sunday breakfast, including shopping, setup, and cleanup
Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units