Job Overview
Employment Type
Full-time
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Fitness gym access
Housing and appliance discounts
Job Description
Edgewood Properties is a well-established real estate development and property management company that has been operating since 1992. Headquartered in New Jersey, the company has grown significantly and now manages a substantial portfolio of over 6,000 apartment units. With aggressive growth plans underway, Edgewood Properties aims to double its apartment portfolio to over 12,000 units within the next five years. Their focus on development and long-term ownership rather than selling investment properties positions them as a forward-thinking leader in the real estate sector.
Edgewood Properties prides itself on fostering vibrant, well-managed communities across the nation, emphasizing customer service and resident satisfaction. This commitment to excellence is reflected in the quality of their properties and the level of care provided to residents. The Villas at Fairway, a luxury multi-family property in Piscataway, NJ, exemplifies this ethos, offering upscale living spaces combined with exceptional community amenities.
Currently, Edgewood Properties is seeking a full-time Concierge to join their team at The Villas at Fairway. This role is integral to the daily operations of the leasing and management office and serves as a key point of contact for residents, prospective tenants, and visitors. The Concierge will be responsible for creating a welcoming environment, ensuring smooth communication, and enhancing the overall resident experience. Candidates must be willing to work flexible shifts, including weekends and evenings, to meet the dynamic needs of the community.
The Concierge will engage with residents by providing assistance with inquiries, key and gate card requests, service submissions, and offering personalized recommendations for local dining and entertainment. The role also involves supporting community engagement through event coordination, managing milestone celebrations for residents, and contributing to resident retention efforts. In addition, the Concierge manages package handling, maintains office operations, assists in leasing preparations, and supports administrative tasks such as call routing and scheduling.
A notable aspect of this position is the social media management responsibilities, which include regularly updating the community's social media platforms with relevant content to showcase the lifestyle and promote available units. This component highlights the company’s innovative approach to resident engagement and marketing.
Edgewood Properties offers a competitive salary for this role, complemented by a comprehensive benefits package. Benefits include medical, dental, vision insurance, life insurance, a 401(k) plan with company match, access to an on-site fitness gym, and discounts on housing and home appliances. The company culture promotes a team-oriented environment with numerous opportunities for career advancement.
Overall, the Concierge role at Edgewood Properties is perfect for individuals who enjoy providing exceptional customer service, have strong organizational skills, and thrive in a vibrant community setting. This opportunity combines traditional concierge duties with modern property management and marketing practices in a rapidly expanding residential portfolio.
Edgewood Properties prides itself on fostering vibrant, well-managed communities across the nation, emphasizing customer service and resident satisfaction. This commitment to excellence is reflected in the quality of their properties and the level of care provided to residents. The Villas at Fairway, a luxury multi-family property in Piscataway, NJ, exemplifies this ethos, offering upscale living spaces combined with exceptional community amenities.
Currently, Edgewood Properties is seeking a full-time Concierge to join their team at The Villas at Fairway. This role is integral to the daily operations of the leasing and management office and serves as a key point of contact for residents, prospective tenants, and visitors. The Concierge will be responsible for creating a welcoming environment, ensuring smooth communication, and enhancing the overall resident experience. Candidates must be willing to work flexible shifts, including weekends and evenings, to meet the dynamic needs of the community.
The Concierge will engage with residents by providing assistance with inquiries, key and gate card requests, service submissions, and offering personalized recommendations for local dining and entertainment. The role also involves supporting community engagement through event coordination, managing milestone celebrations for residents, and contributing to resident retention efforts. In addition, the Concierge manages package handling, maintains office operations, assists in leasing preparations, and supports administrative tasks such as call routing and scheduling.
A notable aspect of this position is the social media management responsibilities, which include regularly updating the community's social media platforms with relevant content to showcase the lifestyle and promote available units. This component highlights the company’s innovative approach to resident engagement and marketing.
Edgewood Properties offers a competitive salary for this role, complemented by a comprehensive benefits package. Benefits include medical, dental, vision insurance, life insurance, a 401(k) plan with company match, access to an on-site fitness gym, and discounts on housing and home appliances. The company culture promotes a team-oriented environment with numerous opportunities for career advancement.
Overall, the Concierge role at Edgewood Properties is perfect for individuals who enjoy providing exceptional customer service, have strong organizational skills, and thrive in a vibrant community setting. This opportunity combines traditional concierge duties with modern property management and marketing practices in a rapidly expanding residential portfolio.
Job Requirements
- High school diploma or equivalent
- prior experience in property management or customer service preferred
- ability to work flexible shifts including weekends and evenings
- strong interpersonal and communication skills
- familiarity with social media tools
- basic computer proficiency
- ability to multitask and manage time efficiently
Job Qualifications
- Strong communication and organizational skills
- ability to multitask and manage time effectively
- experience in property management or customer service is preferred
- familiarity with social media platforms
- basic understanding of maintenance coordination and lease management
- basic MS Office knowledge
Job Duties
- Oversee the front desk and warmly greet residents, guests, vendors, and contractors
- provide community and amenity information, assist residents with key and gate card requests, and facilitate inquiries
- offer refreshments to guests waiting to meet with a leasing consultant
- assist with service requests by entering them into the system or guiding residents on self-submission
- develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
- engage with residents and prospective residents to enhance customer experience and resident retention
- support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
- arrange small gestures for resident milestones including birthdays, engagements, weddings, and losses
- manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
- maintain office cleanliness, restock coffee bars, and monitor office supplies
- prepare leasing materials such as brochures and floor plans for prospective residents
- ensure model and vacant units are clean and ready for tours
- handle opening and closing procedures for the leasing office, ensuring readiness each day
- route calls efficiently, schedule tours and appointments, and assist with general inquiries
- provide administrative support to the Property Manager as needed
- oversee the weekly Sunday breakfast including shopping, setup, and cleanup
- regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units
Job Criteria
Experience
No experience required
Job Location
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