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Concierge - The Olivian

Bellevue, WA, USA|Travel, Onsite

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $20.00 - $21.50
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Work Schedule

Flexible
On-call
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
Paid Time Off
401(k) retirement plan
Housing discount
Cell Phone Allowance
bonus incentives
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program

Job Description

Greystar is a leading, fully integrated global real estate platform with a strong presence in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown into one of the most influential players in the real estate industry worldwide. The company manages and operates over 300 billion dollars of real estate assets across more than 250 markets globally, with offices spanning North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, managing more... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or concierge role preferred
  • Ability to stand, walk, and/or sit for extended periods
  • Capability to bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas
  • Ability to work in various weather conditions including rain, snow, heat, and wind
  • Ability to push, pull, lift, carry, or maneuver weights up to 25 pounds independently and 50 pounds with assistance
  • Flexibility to work evenings, weekends, holidays, and take call as needed
  • Willingness to travel rarely for training, meetings, or assistance at other properties

Job Qualifications

  • Excellent customer service skills
  • Ability to interact with a diverse group of people
  • Professional dress and communication skills
  • Strong organizational skills with high attention to detail
  • Knowledge about the neighborhood to assist residents and guests
  • Proficiency in using computers, internet, and basic software

Job Duties

  • Greets prospects and residents as they enter the office/leasing area and ensure the comfort of prospects and visitors while they wait to speak with a team member
  • Answers phone calls and routes all calls to the appropriate team member for assistance
  • Maintains the guest suite schedule to ensure proper payment and cleanliness upon guest arrival
  • Manages and coordinates the loading dock and/or elevator schedule for move-ins and move-outs
  • Ensures clubhouse amenities are in tour condition prior to leasing office opening each morning
  • Manages all package deliveries by documenting arrival information and notifying residents within 24 hours
  • Maintains tracking logs for equipment rentals, dry cleaning services, and other community services
  • Assists the community team with scheduling, planning, and organizing resident activities and programs
  • Keeps detailed information on local area restaurants, shops, delivery places, and other pertinent information to residents and maintains relationships with concierge vendors

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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