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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $20.00 - $21.50
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k) Plan
Paid parental leave
Job Description
Greystar is a leading, fully integrated global real estate platform that specializes in property management, investment management, development, and construction services particularly focused on institutional-quality rental housing. Headquartered in Charleston, South Carolina, the company boasts a significant global presence managing and operating more than $300 billion worth of real estate across over 250 markets worldwide, with offices spanning North America, Europe, South America, and the Asia-Pacific region. Greystar is recognized as the largest operator of apartments in the United States, efficiently managing over one million units and beds globally. Across its various platforms, Greystar holds nearly $79 billion in assets... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or concierge roles preferred
- Ability to stand, walk, and sit for extended periods
- Capability to lift and maneuver weights up to 25 pounds independently and 50 pounds with assistance
- Flexibility to work evenings, weekends, and holidays
- Ability to work both indoors and outdoors in various weather conditions
- Willingness to travel occasionally for training or support at other properties
Job Qualifications
- High school diploma or equivalent
- Excellent customer service skills
- Ability to interact professionally with a diverse group of people
- Strong organizational skills with high attention to detail
- Proficiency in using computers, internet, and basic software
- Knowledge of local neighborhood services and resources
- Effective communication and professional presentation skills
Job Duties
- Greet prospects and residents as they enter the office/leasing area and ensure their comfort while they wait
- Answer phone calls and route them to the appropriate team member
- Maintain the guest suite schedule ensuring proper payment and cleanliness upon guest arrival
- Ensure clubhouse amenities are in tour condition prior to leasing office opening each morning
- Manage all package deliveries by documenting arrival information and notifying residents within 24 hours
- Maintain tracking logs for equipment rentals, dry cleaning services, and other community services
- Assist the community team with scheduling, planning, and organizing resident activities and programs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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