Concierge - The Inn at Spanish Bay (On Call)

Pebble Beach Company, headquartered in Pebble Beach, California, is a prestigious hospitality and resort company known worldwide for its luxury accommodations, exceptional service, and iconic golf courses. The company operates some of the most celebrated destinations including The Lodge at Pebble Beach, The Inn at Spanish Bay, and Casa Palmero. With a focus on providing guests with memorable and unique experiences, Pebble Beach Company also manages five world-class golf courses including Pebble Beach Golf Links, home of the 2027 U.S. Open, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course, and The Hay, a Tiger Woods-designed short course. Beyond golf, their portfolio extends to scenic locations like 17-Mile Drive, The Spa at Pebble Beach, a Forbes Five-Star certified spa since 2014, and a wide range of culinary and retail experiences. The company is also known for hosting premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine, and PURE Insurance Championship, which highlight its commitment to excellence and high-profile clientele.

The role of Concierge at The Inn at Spanish Bay is integral to delivering the highest standard of guest service, focusing specifically on creating an outstanding arrival and in-stay experience for guests and day visitors. This full-time position offers a competitive pay rate of $17.40 per hour plus service charges, making it an attractive opportunity for individuals passionate about hospitality. As a Concierge, you will be the welcoming face and guiding resource for guests, assisting them with their bookings for dining, spa treatments, golf tee times, tours, transportation, and other activities. Key responsibilities include escorting guests to their rooms upon arrival, managing multiple requests efficiently amidst a fast-paced environment, and ensuring that every interaction exceeds guest expectations in alignment with the company’s mission to provide a once-in-a-lifetime experience every time.

The position demands physical stamina as it involves frequent standing, walking, and the ability to lift and move heavy objects up to 75 pounds. A successful concierge at Pebble Beach must be highly organized and adept at multitasking while maintaining a poised and professional demeanor. Teamwork and problem-solving skills are vital, as well as a genuine passion for serving people and enhancing their stay by utilizing deep knowledge of the resort and the Monterey Peninsula. Candidates with familiarity with systems like Springer Miller, HotSOS, Microsoft Outlook, and Excel are preferred, as these tools support the execution of daily operations and guest service excellence.

Working at Pebble Beach Company means joining a community that values competitive pay, world-class health and wellness benefits, and opportunities for personal and professional growth. Full-time employees have access to comprehensive medical, dental, vision, and life insurance coverage. The company's Health & Wellness Center offers unlimited access to healthcare professionals at no cost to employees and their families. In addition to health benefits, Pebble Beach Company supports long-term financial security through a 401(k) retirement program with generous company matching and contributions based on hours worked. Employee perks include discounts on dining, retail, spa services, hotel stays in select seasons, and unique access to employee golf privileges including tee times, tournaments, and club memberships. There is also a strong emphasis on career development with ongoing learning opportunities, promotional pathways, and transfers within the organization, supporting employees’ professional advancement. Complimentary meals during shifts in the employee dining room add further value to the working experience.

Pebble Beach Company is committed to an inclusive and diverse workplace and maintains a drug-free environment with mandatory pre-employment substance abuse testing. As an equal opportunity employer, they welcome applicants from all backgrounds to join their distinguished team and contribute to making every guest’s visit truly exceptional.