Concierge (Temporary)

Four Seasons is a globally renowned luxury hospitality brand powered by a diverse and passionate team dedicated to delivering unparalleled experiences to guests, residents, and partners around the world. Founded on principles of excellence, respect, and genuine personal connections, Four Seasons has built a reputation as an industry leader in the luxury hotel and resort sector. Their commitment to providing world-class service is evidenced by their dynamic and supportive company culture, which nurtures every employee’s growth and development. This ensures that team members are empowered to create memorable and heartfelt experiences that guests cherish for a lifetime.

Located on the sunny Western Coast of Oahu, Four Seasons Resort Oahu at Ko Olina is a premier luxury beachfront resort that combines classic Hawaiian charm with contemporary elegance and unparalleled amenities. Set against a backdrop of vast ocean views, lively pools, and stunning lagoons, this resort offers guests a unique blend of adventure, relaxation, and cultural richness. Whether guests are enjoying an outrigger canoe ride, a round of golf at Ko Olina Golf Club, rejuvenating at the Naupaka Spa & Wellness Centre, or simply soaking in the pristine beach, the resort provides an all-encompassing and luxurious Hawaiian experience.

The resort is currently seeking a Temporary Full-Time Concierge who embodies the spirit of aloha and has a passion for excellence in guest service. This role reports directly to the Director of Guest Experience and is pivotal in ensuring that guests’ myriad needs and requests are met with attentiveness, personal recommendations, and a genuine warmth that enhances each visitor’s stay. The Concierge position requires a customer-focused, energetic individual who thrives in a fast-paced hospitality environment, demonstrates exceptional interpersonal skills, and maintains a keen attention to detail.

This temporary full-time position offers a competitive hourly wage of $31.78 and includes the benefits typically accorded to full-time Four Seasons employees. The work schedule is 40 hours a week across five days, with the possibility of extension based on the resort’s business needs. Flexibility to work early mornings, evenings, weekends, and holidays is essential to meet the demands of a dynamic resort environment.

As a Concierge at Four Seasons Resort Oahu at Ko Olina, you will be responsible for providing a wide range of services aimed at exceeding guest expectations. This includes managing guest luggage and correspondence, maintaining up-to-date knowledge of local activities and attractions, and establishing vendor relationships to offer timely and accurate recommendations. The ideal candidate will be fluent in English, with preferred proficiency in Japanese, and will bring comprehensive local area knowledge to assist guests effectively.

Four Seasons Resort Oahu is committed to fostering a welcoming and inclusive workplace. The organization encourages applicants from all backgrounds, including minorities, women, veterans, and individuals with disabilities. This is an exciting opportunity to join one of the world’s most prestigious hospitality brands and contribute to creating life-enriching connections for guests in a breathtaking Hawaiian setting.