Concierge Team

The Top Gym, recognized as the best gym in the United States for the past three years by ClassPass and Mindbody, offers an unparalleled fitness experience to its members. Located in the United States, The Top Gym, also known as The 12, serves a diverse and motivated community passionate about health and wellness. The gym prides itself on creating an energetic, motivating, and friendly atmosphere where members can pursue their fitness goals in a supportive environment. Their multi-million dollar facility provides top-tier equipment, diverse class offerings, and a commitment to superior customer service, setting a high standard in the fitness industry.

Joining The Top Gym means becoming part of a selective team that values integrity, character, and vibrant personalities. The gym's focus on maintaining a positive and professional culture ensures team members are not just employees but also ambassadors of the brand and community. The role of a Concierge Team Member is an excellent entry point for individuals interested in starting a career in the fitness industry while being immersed in a dynamic and encouraging workplace. This position emphasizes exceptional customer service, attention to detail, and meeting sales goals. It offers a unique opportunity to engage daily with hundreds of motivated people and learn about fitness, wellness, and health club operations in a fast-paced, supportive atmosphere.

This role is central to managing all front-of-house studio operations, serving as the first and last impression for every member and guest. The Concierge Team Member is expected to create an energetic and welcoming environment, maintain cleanliness and organization in the lobby and front desk area, and ensure effective communication within the team. The position requires passion for health and wellness, previous sales experience, and the ability to multitask efficiently. Benefits include a competitive hourly wage plus commissions, complimentary access to club classes and memberships, a casual dress code permitting workout attire at work, and the chance to build lasting friendships with an exceptional community of gym members and staff. If you thrive in a lively atmosphere and want to launch your career in fitness with a reputable and highly ranked gym, The Top Gym is the ideal place for you.