Concierge - Sewell KIA

The Sewell Family of Companies is a renowned and respected organization recognized for its commitment to excellence and its strong reputation as a welcoming and engaging workplace. As a prominent company in the service and retail industry, Sewell takes pride in fostering an environment where employees feel valued and are supported in their professional journeys. The company is devoted to promoting continuous growth among its team members, investing in their unique talents, and encouraging both personal and professional development. The Sewell Family of Companies is dedicated to maintaining a diverse and inclusive workforce by enforcing a strict equal employment opportunity policy. This ensures every team member, regardless of race, color, religion, sex, national origin, age, marital status, disability, citizenship, or any other legally protected status, has access to fair hiring, training, promotion, and compensation opportunities based on competence and potential.

The available role is for a receptionist position that plays a critical part in shaping the first impression guests and customers receive when they interact with the company. The receptionist will be situated at the front desk or cashier counter and will serve as a friendly and professional point of contact for all visitors. The role requires an individual who combines strong communication skills with accountability and a warm demeanor to ensure guests feel welcomed and valued. Responsibilities include answering and transferring phone calls in a courteous manner, assisting with various administrative duties, and managing financial transactions accurately and efficiently. The receptionist will also be expected to handle customer inquiries, complaints, and referrals with integrity and discretion.

This position demands an ability to work effectively within a team and communicate clearly with both guests and colleagues to uphold Sewell's high standards of customer service. The role furthermore involves operating cash registers, reconciling cash drawers, maintaining important documentation such as repair orders and invoices, and supporting the service and parts departments with clerical tasks and telephone coverage. Essential to the role is maintaining a clean and organized workspace while adhering to professional discretion at all times. The company expects the receptionist to contribute positively to the team dynamic, ensuring operations proceed smoothly and customers leave with a positive experience.

To succeed as a receptionist at Sewell, candidates must be bilingual in Spanish and English, hold a valid driver’s license, and have an acceptable driving record. The hiring process includes drug and background screenings as well as compliance with government I-9 employment eligibility standards. The company values a blend of education, experience, and training as a foundation for meeting and exceeding the job's expectations. Employment is offered on a full-time basis, with a probationary period, after which team members become eligible for a comprehensive range of benefits including medical, dental, and vision insurance, supplemental coverage, 401K retirement savings, and ongoing education and training opportunities. Full-time employees are also entitled to company-paid life insurance, short-term disability, and paid time off, ensuring that Sewell provides a supportive and enriching employment experience for all its team members.