
Concierge ~ Senior Living Community ~ PT ~ Portland
Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $20.50
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee assistance program
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Tuition Reimbursement
free shift meal
Charitable and philanthropic opportunities
Job Description
MorningStar Senior Living is a compassionate and dedicated community-focused company specializing in providing senior living services that enhance the lives of older adults. As a renowned senior living community based in Portland, MorningStar Senior Living is committed to fostering a warm and welcoming environment where residents are treated with dignity and respect while being supported to live fulfilling lives. Known for its strong culture rooted in values such as love, kindness, honesty, fairness, and respect, MorningStar Senior Living emphasizes servant leadership and transformative culture to positively impact residents and staff alike. The company prides itself on delivering exceptional care and creating meaningful experiences for its residents, who it regards as heroes in their own life stories. Embracing these core values guides the entire team to act with heart, cultivate relationships, and foster a sense of belonging throughout the community.
This part-time Concierge position, with a pay rate of $20.50 per hour, is a vital role within the Portland senior living community. Scheduled for weekends, Saturdays and Sundays from 12pm to 8pm, this position offers an opportunity to directly engage with residents, families, and visitors, providing outstanding customer service and acting as the warm first point-of-contact for all. The Concierge assists with welcoming guests, answering phone calls with professionalism, managing mail distribution, and supporting front desk operations including typing, filing, and handling correspondence. The role is instrumental in maintaining smooth, efficient front office operations while upholding resident confidentiality and respecting personnel policies. Building meaningful relationships with residents and their families is central to the position, demonstrating ongoing compassion and commitment to enhancing the senior living experience.
As the face of the community during weekend shifts, the Concierge plays an essential role in creating a comforting and safe atmosphere for residents and guests alike. They apply hospitality and administrative skills to operate office equipment such as computers, copy machines, calculators, and postage machines effectively. Additionally, the Concierge may assist by escorting visitors to resident suites or other designated areas, ensuring a pleasant experience. This role is designed for individuals who embody MorningStar’s core values, are friendly, courteous, patient, and well-organized in managing multiple tasks. With opportunities for growth, career development, and comprehensive benefits for part-time employees scheduled 24 or more hours per week, this job is tailored for those willing to make a difference in the lives of senior residents while being part of a supportive and values-driven culture.
This part-time Concierge position, with a pay rate of $20.50 per hour, is a vital role within the Portland senior living community. Scheduled for weekends, Saturdays and Sundays from 12pm to 8pm, this position offers an opportunity to directly engage with residents, families, and visitors, providing outstanding customer service and acting as the warm first point-of-contact for all. The Concierge assists with welcoming guests, answering phone calls with professionalism, managing mail distribution, and supporting front desk operations including typing, filing, and handling correspondence. The role is instrumental in maintaining smooth, efficient front office operations while upholding resident confidentiality and respecting personnel policies. Building meaningful relationships with residents and their families is central to the position, demonstrating ongoing compassion and commitment to enhancing the senior living experience.
As the face of the community during weekend shifts, the Concierge plays an essential role in creating a comforting and safe atmosphere for residents and guests alike. They apply hospitality and administrative skills to operate office equipment such as computers, copy machines, calculators, and postage machines effectively. Additionally, the Concierge may assist by escorting visitors to resident suites or other designated areas, ensuring a pleasant experience. This role is designed for individuals who embody MorningStar’s core values, are friendly, courteous, patient, and well-organized in managing multiple tasks. With opportunities for growth, career development, and comprehensive benefits for part-time employees scheduled 24 or more hours per week, this job is tailored for those willing to make a difference in the lives of senior residents while being part of a supportive and values-driven culture.
Job Requirements
- High school diploma or equivalent preferred
- at least one year of front desk or reception experience preferred
- ability to use office equipment such as computers, copy machines, calculators, postage machines
- excellent communication and interpersonal skills
- ability to maintain confidentiality
- strong organizational skills
- ability to work weekends 12pm to 8pm on Saturday and Sunday
Job Qualifications
- Demonstration of our core values: love, kindness, honesty, goodness, fairness, respect
- experience of at least one year preferred of front desk/reception related experience
- education of high school or equivalent preferred but not required
- job knowledge including typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
- be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
- other qualities including being friendly, courteous, patient, understanding, and able to work well with people including staff, residents, and families
- ability to meet deadlines, organize, and prioritize workload
Job Duties
- Greet visitors and family members and provide non-confidential information requested
- answer the telephone promptly using the appropriate greeting for the community
- sort mail and distribute to appropriate departments
- type and file correspondence and other information as needed
- adhere to and interpret resident's rights
- adhere to and interpret the personnel policies
- use of computers, calculators, copy machines, postage machines, etc
- express concern and compassion for residents and families
- escort people, if necessary, to resident's suites and other areas
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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