
Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $17.50 - $20.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401k plan
HSA options
Employee assistance program
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Tuition Reimbursement
free shift meal
Job Description
MorningStar Senior Living is a leading company in the senior care industry dedicated to providing compassionate and high-quality living environments for elderly residents. With a focus on creating a transformative culture, MorningStar Senior Living emphasizes the importance of servant-leadership and genuinely caring for residents as treasured individuals. The company prioritizes creating a community that celebrates the lives of its resident-heroes while also fostering a supportive and enriching workplace for its employees. This dedication to culture and quality service has made MorningStar Senior Living a respected name in the senior living sector, known for its commitment to care, kindness, and respect for residents and staff alike.
The Concierge position at MorningStar Senior Living is a part-time role designed for individuals who want to make a meaningful difference by offering great care and love to residents. Scheduled for Saturdays and Sundays from 6 am to 2 pm, this role is perfect for someone who enjoys interacting with visitors, families, and residents, providing a warm welcome and helpful assistance. The position is non-exempt with a competitive pay range between $17.50 and $20.00 per hour, reflecting the company’s appreciation for skilled and compassionate front desk staff.
In this role, the Concierge serves as the first point of contact for visitors and families, handling a variety of administrative and communication duties essential to the smooth operation of the senior living community. Responsibilities include greeting and assisting visitors, answering telephones promptly, sorting and distributing mail, managing correspondence, and operating office equipment such as computers, copy machines, and postage devices. The Concierge also helps maintain compliance with federal and state regulations, as well as company policies and resident rights. Beyond administrative tasks, this role demands a compassionate approach, expressing concern and understanding for the needs of residents and their families, and sometimes escorting guests to resident suites or other community areas.
MorningStar Senior Living’s commitment to employee growth and well-being is evident through its benefits package, which includes health insurance options covering medical, dental, and vision care, life and disability insurance, a 401(k) plan with matching contributions, health savings account (HSA) options, employee assistance programs, and paid leave including sick, vacation, and birthday days. The company also offers career development programs, tuition reimbursement, free shift meals, and opportunities to engage in philanthropic activities. This role is ideal for a personable, organized individual who values teamwork, deadlines, and delivering excellent service in a caring environment. MorningStar Senior Living is proud to be an Equal Opportunity Employer and invites applicants who embody their core values of love, kindness, honesty, goodness, fairness, and respect to join their dedicated team.
The Concierge position at MorningStar Senior Living is a part-time role designed for individuals who want to make a meaningful difference by offering great care and love to residents. Scheduled for Saturdays and Sundays from 6 am to 2 pm, this role is perfect for someone who enjoys interacting with visitors, families, and residents, providing a warm welcome and helpful assistance. The position is non-exempt with a competitive pay range between $17.50 and $20.00 per hour, reflecting the company’s appreciation for skilled and compassionate front desk staff.
In this role, the Concierge serves as the first point of contact for visitors and families, handling a variety of administrative and communication duties essential to the smooth operation of the senior living community. Responsibilities include greeting and assisting visitors, answering telephones promptly, sorting and distributing mail, managing correspondence, and operating office equipment such as computers, copy machines, and postage devices. The Concierge also helps maintain compliance with federal and state regulations, as well as company policies and resident rights. Beyond administrative tasks, this role demands a compassionate approach, expressing concern and understanding for the needs of residents and their families, and sometimes escorting guests to resident suites or other community areas.
MorningStar Senior Living’s commitment to employee growth and well-being is evident through its benefits package, which includes health insurance options covering medical, dental, and vision care, life and disability insurance, a 401(k) plan with matching contributions, health savings account (HSA) options, employee assistance programs, and paid leave including sick, vacation, and birthday days. The company also offers career development programs, tuition reimbursement, free shift meals, and opportunities to engage in philanthropic activities. This role is ideal for a personable, organized individual who values teamwork, deadlines, and delivering excellent service in a caring environment. MorningStar Senior Living is proud to be an Equal Opportunity Employer and invites applicants who embody their core values of love, kindness, honesty, goodness, fairness, and respect to join their dedicated team.
Job Requirements
- High school diploma or equivalent preferred
- at least one year of front desk or reception related experience preferred
- ability to type and file correspondence accurately
- proficient in using office equipment such as copy machines, telephone systems, and computers
- ability to adhere to resident rights and confidentiality policies
- strong interpersonal skills with a friendly and courteous demeanor
- ability to manage time effectively and meet deadlines
- willingness to work weekends from 6 am to 2 pm on Saturdays and Sundays
- reliable and punctual
- ability to interpret and follow company personnel policies
Job Qualifications
- Demonstration of core values: love, kindness, honesty, goodness, fairness, respect
- at least one year preferred of front desk/reception related experience
- high school or equivalent preferred but not required
- typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
- knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
- friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
- meet deadlines, organize, and prioritize the workload
Job Duties
- Greet visitors and family members and provide non-confidential information requested
- answer the telephone promptly using the appropriate greeting for the community
- sort mail and distribute to appropriate departments
- type and file correspondence and other information as needed
- adhere to and interpret resident's rights
- adhere to and interpret the personnel policies
- use of computers, calculators, copy machines, postage machines, etc
- express concern and compassion for residents and families
- escort people, if necessary, to resident's suites and other areas
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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