Concierge ~ Senior Living Community ~ FT/PT ~ West Des Moines
Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $15.50 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee Assistance Programs
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Tuition Reimbursement
free shift meal
Job Description
MorningStar Senior Living is a reputable senior living company dedicated to enhancing the lives of older adults by providing compassionate care and a supportive community environment. Known for its transformative culture and commitment to servant-leadership, MorningStar focuses on celebrating and elevating the lives of its residents while fostering a positive and meaningful workplace for its employees. The company values individuals who have great hearts and share a passion for making a difference in the lives of senior citizens. If you have a strong desire to work in a role that matters and want to be part of a team that cherishes culture and care, MorningStar Senior Living is the ideal place for you.
The Concierge position at MorningStar Senior Living offers both full-time and part-time employment opportunities, with pay ranging from $15.50 to $17.50 per hour. Full-time schedules mainly cover evening hours from Sunday to Wednesday, while part-time options can be discussed during the interview process. As a Concierge, you will be the welcoming face of the community, responsible for greeting visitors, residents, and their families with warmth and care. Your role is pivotal in ensuring that residents feel valued and supported, and that their experience within the community is pleasant and stress-free.
This role requires excellent communication skills since you will be answering phone calls, providing information, and directing inquiries as necessary. Additional duties include sorting and distributing mail, handling correspondence, typing, filing, and maintaining records. The position demands adherence to strict federal and state regulations alongside company policies to protect residents' rights and confidentiality. You will also be expected to use various office equipment such as computers, copy machines, postage machines, and calculators effectively.
Working as a Concierge means you must embody MorningStar's core values of love, kindness, honesty, goodness, fairness, and respect. You should be friendly, patient, and understanding, consistently demonstrating compassion toward residents and their families. Your responsibilities extend to escorting visitors to resident suites when needed and upholding the personnel policies of the community. This role offers a unique chance to influence lives positively and be part of a community that prioritizes dignity and respect for senior living.
MorningStar Senior Living emphasizes career development, offering opportunities for advancement and continuous learning. The company provides a wide range of benefits for team members scheduled for 24 hours or more per week, including health insurance, life and disability coverage, 401k with matching, HSA options, tuition reimbursement, employee assistance programs, and paid time off for sick leave, vacations, and birthdays. The working environment is supportive, encouraging employees to meet deadlines while organizing and prioritizing their workload efficiently. If you are looking for a meaningful job where you can contribute to a caring community and grow personally and professionally, consider joining MorningStar Senior Living as a Concierge.
The Concierge position at MorningStar Senior Living offers both full-time and part-time employment opportunities, with pay ranging from $15.50 to $17.50 per hour. Full-time schedules mainly cover evening hours from Sunday to Wednesday, while part-time options can be discussed during the interview process. As a Concierge, you will be the welcoming face of the community, responsible for greeting visitors, residents, and their families with warmth and care. Your role is pivotal in ensuring that residents feel valued and supported, and that their experience within the community is pleasant and stress-free.
This role requires excellent communication skills since you will be answering phone calls, providing information, and directing inquiries as necessary. Additional duties include sorting and distributing mail, handling correspondence, typing, filing, and maintaining records. The position demands adherence to strict federal and state regulations alongside company policies to protect residents' rights and confidentiality. You will also be expected to use various office equipment such as computers, copy machines, postage machines, and calculators effectively.
Working as a Concierge means you must embody MorningStar's core values of love, kindness, honesty, goodness, fairness, and respect. You should be friendly, patient, and understanding, consistently demonstrating compassion toward residents and their families. Your responsibilities extend to escorting visitors to resident suites when needed and upholding the personnel policies of the community. This role offers a unique chance to influence lives positively and be part of a community that prioritizes dignity and respect for senior living.
MorningStar Senior Living emphasizes career development, offering opportunities for advancement and continuous learning. The company provides a wide range of benefits for team members scheduled for 24 hours or more per week, including health insurance, life and disability coverage, 401k with matching, HSA options, tuition reimbursement, employee assistance programs, and paid time off for sick leave, vacations, and birthdays. The working environment is supportive, encouraging employees to meet deadlines while organizing and prioritizing their workload efficiently. If you are looking for a meaningful job where you can contribute to a caring community and grow personally and professionally, consider joining MorningStar Senior Living as a Concierge.
Job Requirements
- High school diploma or equivalent preferred
- at least one year of front desk or reception-related experience preferred
- familiarity with office equipment and telephone systems
- knowledge of resident rights and confidentiality
- strong interpersonal and communication skills
- ability to work evenings from Sunday to Wednesday for full-time
- friendly, patient, and compassionate demeanor
- ability to organize and prioritize tasks efficiently
Job Qualifications
- Demonstration of core values including love, kindness, honesty, goodness, fairness, respect
- at least one year preferred of front desk or reception-related experience
- high school diploma or equivalent preferred but not required
- knowledge of typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
- familiarity with resident rights, confidentiality, answering questions, employee handbook, and census
- friendly, courteous, patient, understanding, and ability to work well with staff, residents, and families
- ability to meet deadlines, organize and prioritize workload
Job Duties
- Greet visitors and family members and provide non-confidential information requested
- answer the telephone promptly using the appropriate greeting for the community
- sort mail and distribute to appropriate departments
- type and file correspondence and other information as needed
- adhere to and interpret resident's rights
- adhere to and interpret the personnel policies
- use of computers, calculators, copy machines, postage machines, etc
- express concern and compassion for residents and families
- escort people, if necessary, to resident's suites and other areas
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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