Concierge ~ Senior Living Community ~ FT ~ West Des Moines

MorningStar Senior Living is a distinguished provider of senior living communities dedicated to enhancing the lives of older adults through compassionate care and a vibrant, supportive environment. As a company, MorningStar Senior Living is driven by a strong culture that emphasizes respect, kindness, and servant-leadership, aiming to create a transformative lifestyle for its resident-heroes and their families. This commitment to excellence and heartfelt service shapes every aspect of the company, from the leadership philosophy to the day-to-day interactions of team members across their communities. They prioritize building a nurturing and inclusive environment where employees feel valued and empowered to make a meaningful difference.

The Concierge position at MorningStar Senior Living's senior living community is a pivotal role focused on providing exceptional customer service and support to residents, their families, and visitors. This full-time role offers a competitive pay range from $15.50 to $17.50 per hour and requires working evening hours specifically on Sunday, Monday, Tuesday, and Wednesday. Those who take on this opportunity become ambassadors of the community, greeting guests with warmth and professionalism and acting as the initial point of contact for a variety of administrative and customer service duties. Responsibilities include answering telephones promptly with a courteous and professional demeanor, providing information, taking messages, sorting and distributing mail, typing, filing, and managing correspondence.

The Concierge role is designed for individuals who are passionate about making a positive impact in the lives of seniors. The position demands a strong attention to detail and the ability to manage multiple tasks efficiently while maintaining a welcoming and compassionate approach. Team members in this role are also entrusted with interpreting and adhering to resident rights and personnel policies, underscoring the importance of compliance with federal and state regulations to safeguard resident confidentiality and dignity. In addition to administrative skills, a successful Concierge expresses empathy and understanding, ensuring that residents and their families feel supported and respected at all times.

Working at MorningStar Senior Living comes with numerous benefits, including various health insurance offerings (medical, dental, and vision), other insurance options (life, disability, accident, and critical illness), a 401k plan with matching, Health Savings Account (HSA) options, employee assistance programs, paid sick, vacation and birthday leave, career development opportunities, charitable and philanthropic involvement, tuition reimbursement, and complimentary shift meals. This role is ideal for individuals who wish to embrace both the administrative and relational aspects of senior living care and who value ongoing personal and professional growth within a community-oriented organization.