MorningStar Senior Living logo

Concierge ~ Senior Living Community ~ Everett ~ PT

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Exact $22.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee assistance program
Paid sick leave
paid vacation leave
paid birthday leave
Career development programs
Tuition Reimbursement
free shift meal
Charitable opportunities

Job Description

MorningStar Senior Living is a prominent senior living community provider dedicated to delivering exceptional care, compassion, and support to elderly residents. Established with a passion for enriching the lives of seniors, MorningStar Senior Living is widely known for its transformative culture that prioritizes servant-leadership, respect, and heartfelt hospitality. The community focuses on creating an environment where residents are honored as heroes, and every team member strives to make meaningful contributions that elevate daily living experiences. As an organization, MorningStar Senior Living is committed to fostering an outward-bound culture centered on empathy, kindness, and genuine connection, making it a leading choice for families seeking residential care solutions that blend comprehensive support with warmth and dignity. The community is thoughtfully designed to provide comfortable, safe, and engaging environments that cater to the physical, emotional, and social needs of seniors. Offering various care levels and tailored services, MorningStar supports residents to maintain their dignity and independence while receiving expert assistance in a nurturing setting. The hiring position is part-time, paying $22.00 per hour, with work hours scheduled every Saturday and Sunday from 2:30 pm to 10:30 pm. This role is crucial to maintaining the community's welcoming atmosphere and efficient communication channels between residents, families, visitors, and staff.

The Concierge position at MorningStar Senior Living in Everett involves a dynamic combination of hospitality, administrative support, and community interaction. The individual serving as Concierge acts as the first point of contact for visitors, residents, and families, ensuring that everyone receives friendly greetings, accurate information, and timely responses to inquiries. This role requires managing various communication tools, such as answering and directing telephone calls using set protocols, sorting and delivering mail, and assisting with general clerical tasks like typing, filing, and handling correspondence. The Concierge is also expected to demonstrate a caring attitude, showing compassion and concern to residents and their loved ones. Additionally, the role requires adherence to a strict code of conduct aligned with federal and state regulations, as well as company policies, particularly with respect to residents’ rights and confidentiality. This person may also escort visitors or residents as necessary and perform other duties assigned to support the smooth functioning of the senior living community.

MorningStar Senior Living offers a range of generous benefits for part-time team members who work 24 or more hours per week, including comprehensive health insurance covering medical, dental, and vision plans, life and disability insurance, accident and critical illness coverage, a 401k plan with matching contributions, health savings account options, employee assistance programs, paid sick and vacation leave, birthday leave, career development opportunities, tuition reimbursement, free shift meals, and involvement in charitable activities. MorningStar is committed to equal employment opportunities and compliance with all federal laws, ensuring that all applicants are treated fairly throughout the hiring process. This position is ideal for individuals who thrive in a culture defined by love, kindness, honesty, fairness, and respect, and who desire to make a genuine difference in the lives of seniors and their families.

Job Requirements

  • High school diploma or equivalent preferred
  • At least one year of front desk or reception experience preferred
  • Proficient typing and clerical skills
  • Knowledge of office equipment such as copy machines, telephone systems, postage machines
  • Strong interpersonal and communication skills
  • Ability to maintain confidentiality and adhere to resident rights
  • Friendly and patient demeanor
  • Ability to organize and prioritize workload
  • Availability to work Saturdays and Sundays from 2:30 pm to 10:30 pm

Job Qualifications

  • Demonstration of our core values: love, kindness, honesty, goodness, fairness, respect
  • At least one year preferred of front desk/reception related experience
  • High school or equivalent preferred but not required
  • Typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment knowledge
  • Be knowledgeable regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
  • Be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
  • Meet deadlines, organize, and prioritize the workload

Job Duties

  • Greet visitors and family members and provide non-confidential information requested
  • Answer the telephone promptly using the appropriate greeting for the community
  • Sort mail and distribute to appropriate departments
  • Type and file correspondence and other information as needed
  • Adhere to and interpret resident's rights
  • Adhere to and interpret the personnel policies
  • Use of computers, calculators, copy machines, postage machines, etc
  • Express concern and compassion for residents and families
  • Escort people, if necessary, to resident's suites and other areas
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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