MorningStar Senior Living logo

Concierge ~ Senior Living Community ~ Albuquerque ~ FT

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $16.70
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Work Schedule

Standard Hours
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
accident insurance
critical illness insurance
401k plan with matching
HSA options
Employee Assistance Programs
Paid sick leave
Paid vacation
paid birthday leave
Career development programs
Tuition Reimbursement
free shift meal

Job Description

MorningStar Senior Living is a well-established senior living community dedicated to enhancing the lives of older adults through compassionate care and vibrant living environments. Located in Albuquerque, MorningStar Senior Living focuses on creating a supportive and engaging culture for both residents and staff. The community believes strongly in servant-leadership, putting the well-being and satisfaction of their residents at the forefront of everything they do. With a commitment to transforming lives and fostering a welcoming atmosphere, MorningStar Senior Living is more than just a place to live — it is a place where residents feel valued, respected, and truly at home.

The Concierge role at MorningStar Senior Living in Albuquerque is a full-time position offering a pay rate of $16.70 per hour. This non-exempt role is essential in delivering an exceptional experience to residents, families, and visitors by serving as a friendly first point of contact. The shift schedule includes working Monday, Wednesday, and Friday from 12:00 pm to 4:00 pm, Tuesday and Thursday from 12:00 pm to 7:00 pm, and once a month on a weekend from 9:00 am to 5:00 pm. This schedule balances consistent hours with some flexibility to accommodate the community’s needs.

As a Concierge, you will greet and assist all visitors, families, and residents with warmth and professionalism. You will be responsible for answering phones, providing information, and taking messages when necessary. This role includes sorting and distributing mail, typing and filing correspondence, and handling various office tasks while ensuring confidentiality and respect for resident rights. The Concierge position requires an individual with a caring heart, great communication skills, and the ability to multitask in a fast-paced, dynamic environment.

MorningStar Senior Living emphasizes culture, viewing it as the foundation for elevating the lives of its residents and staff alike. The Concierge is encouraged to embody the company's core values of love, kindness, honesty, goodness, fairness, and respect in all interactions. The role is more than administrative duties; it is about making meaningful connections and showing genuine compassion, which makes a true difference in the daily lives of residents and their families.

The community is supportive of team members’ professional growth, offering career development programs and opportunities for advancement. Additionally, employees benefit from comprehensive insurance options including medical, dental, and vision coverage, as well as life, disability, and accident insurance to provide peace of mind. A 401k plan with matching contributions, health savings accounts, employee assistance programs, paid time off including sick, vacation, and birthday leave, tuition reimbursement, and even free shift meals contribute to a well-rounded benefits package.

Overall, becoming a Concierge at MorningStar Senior Living means joining a team dedicated to making a positive impact. It is a rewarding opportunity to deliver excellent service, support the community, and enrich the lives of treasured residents every day.

Job Requirements

  • High school diploma or equivalent preferred
  • at least one year front desk or reception experience preferred
  • ability to type and use office equipment such as copy machines and telephones
  • knowledge of resident rights and confidentiality
  • strong interpersonal skills including friendliness, courtesy, and patience
  • ability to meet deadlines, organize and prioritize workload
  • willingness to work the specified schedule including some weekends

Job Qualifications

  • Demonstration of our core values: love, kindness, honesty, goodness, fairness, respect
  • at least one year preferred of front desk/reception related experience
  • high school or equivalent preferred but not required
  • typing, filing, use of copy machine, telephone systems, intercommunication system and office equipment
  • knowledge regarding resident rights, confidentiality, how to meet the public and answer questions, employee handbook and census
  • be friendly, courteous, patient, understanding, and work well with people including staff, residents, and families
  • meet deadlines, organize, and prioritize the workload

Job Duties

  • Greet visitors and family members and provide non-confidential information requested
  • answer the telephone promptly using the appropriate greeting for the community
  • sort mail and distribute to appropriate departments
  • type and file correspondence and other information as needed
  • adhere to and interpret resident's rights
  • adhere to and interpret the personnel policies
  • use of computers, calculators, copy machines, postage machines, etc
  • express concern and compassion for residents and families
  • escort people, if necessary, to resident's suites and other areas
  • other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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