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Concierge Security Supervisor

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $23.92
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Work Schedule

Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Life insurance
Disability Coverage
uniform provided

Job Description

GardaWorld Security Services is a leading global security company known for its sophisticated and tailored security solutions. With a strong commitment to excellence, GardaWorld employs and trains highly skilled professionals worldwide to provide top-tier security services. The company prides itself on fostering a workplace culture that supports career growth and values frontline workers, as evidenced by the fact that 26% of their corporate employees started in entry-level positions. GardaWorld Security Services is recognized as the only guarding security company Certified by Great Place to Work in the United States, illustrating its commitment to employee satisfaction, diversity, and inclusion. This recognition highlights GardaWorld as an employer that invests in its people through training, development, and comprehensive benefits.

Currently, GardaWorld is hiring for the position of Concierge Security Supervisor at a site located in Lakewood, Colorado. This role involves supervisory responsibilities within a concierge security post, focusing on delivering exceptional security services combined with outstanding customer service. The position is full-time, with a set overnight schedule from Sunday to Thursday, 11 PM to 7 AM, totaling 40 hours per week. Candidates will receive a competitive hourly wage of $23.92, with the additional benefit of DailyPay availability. GardaWorld also offers a robust benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching, paid time off (PTO), paid holidays, disability coverage, and life insurance options. Uniforms are provided free of charge.

The Concierge Security Supervisor role centers on the ability to engage confidently with visitors and personnel in various settings such as office towers, hotels, and shopping centers. Supervisors ensure the safety and security of individuals and property while managing access control, conducting patrols, and overseeing security operations. The successful candidate must excel in building meaningful connections that reassure and inspire confidence, as customer service is a significant aspect of this role. Responsibilities also include managing and supporting a team of security officers, coordinating responses to incidents, ensuring compliance with security protocols, and maintaining detailed reports and communications related to security events.

The ideal candidate will hold authorization to work in the U.S. and possess a high school diploma or GED. Experience in security, military, or law enforcement is considered a strong asset alongside exceptional customer service skills and proficiency with basic phone and computer operations. GardaWorld is committed to equal employment opportunities and adheres strictly to nondiscrimination policies, ensuring a diverse and inclusive working environment. Employment is contingent upon successful background checks and drug screening post-offer acceptance.

This opportunity is more than just a job; it's a chance to join a reputable and growing security organization where dedication and ambition are rewarded with career advancement and ongoing professional development. Candidates with an entrepreneurial spirit who aspire to represent GardaWorld as ambassadors are encouraged to apply. Additionally, GardaWorld offers a variety of security roles, including tactical and surveillance positions, catering to a wide range of skills and interests within the security industry.

Job Requirements

  • Authorized to work in the U.S.
  • Provide documentation of high school diploma or GED
  • Pass extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Possess state license if required
  • Available for full-time overnight schedule Sunday to Thursday from 11 PM to 7 AM

Job Qualifications

  • Authorized to work in the United States
  • High school diploma or GED
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, or law enforcement experience preferred
  • State security license if required
  • Ability to pass extensive screening process

Job Duties

  • Welcome and verify identity of visitors
  • Guide and assist visitors
  • Manage access control points
  • Conduct regular security patrols
  • Inspect security equipment and report maintenance issues
  • Respond to incidents and provide first aid
  • Coordinate with emergency response teams
  • Write detailed incident reports
  • Communicate security concerns to management
  • Ensure safety of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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