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Concierge Security Professional

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.50 - $21.00
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Work Schedule

Flexible
Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
DailyPay

Job Description

GardaWorld Security Services is a leading global security company recognized for delivering sophisticated, customized security solutions tailored to meet the diverse needs of clients worldwide. With operations spanning multiple countries and thousands of employees, GardaWorld prides itself on professionalism, integrity, and a commitment to excellence. The company has earned a strong reputation in the security industry, not only for its rigorous training programs and highly skilled workforce but also for fostering a positive and inclusive work environment. Notably, GardaWorld Security is the only guarding security company in the United States certified by Great Place to Work, reflecting its dedication to employee satisfaction and corporate responsibility. This recognition underscores GardaWorld's efforts in creating a workplace culture that encourages growth, development, and engagement among its employees, making it an attractive employer for security professionals seeking long-term career opportunities.

The role of Concierge Security Officer at GardaWorld is a unique position that blends security expertise with high-level customer service. Based in Baltimore, MD, this full-time role offers a competitive hourly wage ranging from $19.50 to $21.00 and includes a comprehensive benefits package covering medical, dental, vision insurance, 401(k) with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. The schedule is set with shifts from 3:00 pm to 11:00 pm or 11:00 pm to 7:00 am from Friday through Monday, providing candidates with predictability and the ability to balance work with personal commitments, as well as the flexibility to work weekends and holidays.

As a Concierge Security Officer, you will be the welcoming face and reassuring presence for visitors in environments such as office towers, hotels, and shopping centers. Your primary responsibility is to build meaningful, trust-based connections with guests and occupants, providing a secure yet friendly atmosphere. The role requires performing access control duties, conducting regular patrols, inspecting security equipment, and responding effectively to incidents, including administering first aid when necessary. Your communication skills will be essential, as you will answer questions in person or by phone, write detailed incident reports, and coordinate with emergency responders when needed.

This position is ideal for individuals who not only possess a strong foundation in security protocols but also demonstrate exceptional customer service skills and a proactive approach to safety. GardaWorld encourages candidates with prior security, military, or law enforcement experience, as well as those who have supervisory experience, to apply. Candidates must be authorized to work in the U.S., have a high school diploma or GED, be at least 21 years old, and be able to obtain necessary certifications such as a security license and CPR/AED certification if not already held. GardaWorld's dedication to career growth means that this role can be a stepping stone to advanced opportunities within the company, making it a promising and rewarding job for ambitious individuals. The company provides uniforms at no cost and supports employees with access to DailyPay for flexible earnings.

Employment is contingent upon successfully passing a background check and drug screening, ensuring the safety and professionalism of all staff members. GardaWorld maintains a strict equal employment opportunity policy, prohibiting discrimination based on race, color, religion, sex, national origin, age, veteran status, or disability, and complies with all relevant federal, state, and local laws. This inclusive approach supports a diverse workforce where every employee has the opportunity to thrive. If you are a personable, responsible, and security-conscious professional interested in joining a world-class security services company that values its people and offers a comprehensive support system, consider applying for the Concierge Security Officer position at GardaWorld Security Services in Baltimore. This opportunity could be more than just a job—it could be the start of a fulfilling career as a GardaWorld Ambassador.

Job Requirements

  • High school diploma or GED
  • authorized to work in the U.S.
  • 21 years of age or older
  • ability to obtain security license if not already licensed
  • ability to obtain CPR/AED certification if not already certified
  • pass a background check and drug screening
  • reliable transportation
  • able to work flexible hours including weekends and holidays

Job Qualifications

  • Be authorized to work in the U.S.
  • be able to provide documentation of High School Diploma or GED
  • be able to ace (and pass) an extensive screening process
  • exceptional customer service skills
  • proficient in basic phone and computer skills
  • security, military, law enforcement experience is a plus
  • have a security license or ability to obtain one
  • be 21 years of age or older
  • have CPR/AED certification or ability to obtain one
  • have prior supervisor experience
  • have prior security experience
  • have reliable transportation

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • manage access control
  • perform regular patrols to identify potential risks
  • inspect security equipment and report any maintenance needs
  • respond to incidents, provide first aid, and coordinate with emergency teams
  • answer questions in person or by phone
  • write incident reports and communicate security concerns
  • ensure the safety and protection of individuals and property

Job Criteria

Experience

Mid Level (3-7 years)


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