Concierge Security Officer - Condominiums

GardaWorld Security Services is a prominent global leader in providing sophisticated and tailored security solutions. With a strong presence worldwide, GardaWorld employs and trains highly skilled and dedicated professionals committed to ensuring the safety and security of their clients. As a company, GardaWorld prides itself on offering opportunities for growth and career advancement within the security industry. Recognized as a Great Place to Work-certified employer in the United States, GardaWorld is dedicated to creating a work environment that values diversity, inclusion, and employee development. Their reputation as a trusted security services provider extends across various sectors, including corporate office towers, hotels, shopping centers, and other commercial properties where safety and customer service are paramount.

GardaWorld is currently seeking a Concierge Security Officer for their Phoenix, Arizona location. This is a full-time position with a set schedule from 2:00 pm to 10:00 pm, Monday through Friday, offering a competitive hourly wage of $19.50. The role emphasizes a unique blend of security and customer service responsibilities, where the officer is expected to build meaningful connections with visitors, clients, and staff to foster a safe and welcoming environment. The position offers daily pay availability through DailyPay, a comprehensive benefits package, and the provision of a uniform at no cost. Benefits include medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off (PTO), paid holidays, disability coverage, and life insurance options.

The Concierge Security Officer plays a critical role in delivering excellent customer service while managing security protocols. This includes greeting and verifying the identity of visitors, managing access control, performing regular patrols to identify and mitigate security risks, inspecting security equipment, and responding effectively to incidents. The officer must be adept at multitasking between security duties and customer engagement, providing first aid when necessary, and coordinating with emergency teams. Exceptional communication skills are essential as the officer frequently answers questions, both in person and by phone, and is responsible for writing clear incident reports and conveying security concerns to management.

Applicants should possess a high school diploma or GED, be authorized to work in the U.S., and be prepared to undergo an extensive screening process including background checks and drug screening. Prior experience in security, military, or law enforcement is advantageous but not mandatory. Candidates must have excellent customer service skills and be proficient in basic phone and computer usage. State licensure for security is required if applicable. GardaWorld encourages individuals with an entrepreneurial spirit and ambition to apply, offering pathways for career advancement and the chance to become a GardaWorld Ambassador.

At GardaWorld, equality and non-discrimination are core values: the company provides equal employment opportunities without regard to race, color, religion, sex, national origin, age, veteran status, or disability. These policies extend to all employment terms and conditions, ensuring a fair and respectful workplace for all employees. This role is ideal for someone who is customer-focused, security-conscious, and eager to work within a dynamic and supportive team environment where professional growth is encouraged and rewarded.