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Concierge Security Officer - Access Control

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $19.00
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Work Schedule

Weekend Shifts
Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided

Job Description

GardaWorld Security Services is a leading global provider of comprehensive and customized security solutions, renowned for its dedication to developing highly skilled and motivated security professionals. With a strong international presence, GardaWorld focuses on safeguarding people, property, and assets by delivering exceptional security services tailored to meet diverse client needs. Their commitment to excellence is demonstrated by their certification as a Great Place to Work, an accolade that highlights their supportive work culture and career development opportunities. As a top employer in the security industry, GardaWorld prides itself on empowering its employees, including many frontline workers who have grown within the company to assume corporate roles. The company’s diverse portfolio includes guarding services, tactical operations, surveillance, and a range of specialty security roles, reflecting its comprehensive approach to safety and protection. Employment with GardaWorld is contingent upon successful completion of background and drug screenings, and the organization emphasizes equal opportunity employment without discrimination based on race, religion, sex, national origin, age, veteran status, or disability, aligning with federal, state, and local regulations.

The Concierge Security Officer role at GardaWorld Security Services is a unique blend of traditional security duties and high-level customer service. This position is ideal for individuals who excel in building meaningful relationships, offering reassurance, and inspiring confidence among visitors and occupants in environments such as office towers, hotels, and shopping centers. Located in Phoenix, AZ, the role offers a structured schedule with shifts from 7:00 am to 7:00 pm on weekends, providing a competitive hourly wage of $19.00 alongside DailyPay availability for financial flexibility. The position emphasizes interaction and engagement, requiring the officer to welcome guests, verify identities, guide visitors, and manage access control while conducting regular patrols to identify and mitigate potential risks. Security officers are also responsible for monitoring security equipment, responding to incidents, providing first aid, and coordinating with emergency teams. This position demands excellent communication skills, as officers must answer inquiries both in person and by phone, write detailed incident reports, and communicate concerns effectively to maintain safety and security.

With a comprehensive benefits package including medical, dental, and vision insurance, a 401(k) plan with employer matching, paid time off, holidays, disability coverage, and life insurance options, GardaWorld ensures its employees are well-supported. Uniforms are provided at no cost, further enhancing the professional appearance and readiness of the security personnel. This role offers promising career growth opportunities within GardaWorld for ambitious individuals with an entrepreneurial spirit who wish to grow their careers and become ambassadors for the company. Whether you bring prior security, military, or law enforcement experience or possess strong customer service skills without formal background in security, this position welcomes your application. By joining GardaWorld as a Concierge Security Officer, you become part of a global leader that values integrity, professional development, and employee well-being.

Job Requirements

  • High School Diploma or GED
  • authorized to work in the U.S.
  • pass background check and drug screening
  • ability to perform regular patrols and physical security duties
  • excellent communication and interpersonal skills
  • ability to operate basic phone and computer equipment
  • state security license if applicable
  • strong customer service orientation

Job Qualifications

  • Be authorized to work in the U.S.
  • be able to provide documentation of High School Diploma or GED
  • be able to ace and pass an extensive screening process
  • exceptional customer service skills
  • proficient in basic phone and computer skills
  • security, military, law enforcement experience is an asset
  • have a state license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • manage access control
  • perform regular patrols to identify potential risks
  • inspect security equipment and report any maintenance needs
  • respond to incidents, provide first aid, and coordinate with emergency teams
  • answer questions in person or by phone
  • write incident reports and communicate security concerns
  • ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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