
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $17.85
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k) retirement plan with employer match
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided at no cost
Job Description
GardaWorld Security Services is a leading global provider of sophisticated and tailored security solutions, employing and training highly skilled and dedicated professionals across the world. Known for its commitment to excellence and outstanding security services, GardaWorld Security has established itself as a trusted entity in the security industry. The company is recognized for its inclusive employment policies and its reputation as a Great Place to Work, backed by a certification that highlights its positive workplace culture. GardaWorld Security offers the highest standards in safety, security engagement, and customer service, ensuring that employees are empowered and equipped to maintain secure environments in various settings. With a focus on career growth, no matter the role, GardaWorld encourages its employees to develop professionally while contributing to the community's safety and peace of mind. The company provides competitive wages, comprehensive benefits, and opportunities for advancement, making it an excellent employer for those seeking a long-term career in security.
The role of Concierge Security Officer at GardaWorld Security Services encompasses much more than traditional security duties. This full-time position, located in Des Moines, IA, operates primarily on the second and third shifts with a competitive hourly wage of $17.85. As a Concierge Security Officer, you will be stationed in high-traffic environments such as office towers, hotels, and shopping centers. The core responsibility centers around customer service, ensuring visitors feel safe and welcomed while enforcing access control and safety protocols. Building meaningful connections with the public is crucial to the role, utilizing your natural ability to engage, reassure, and inspire confidence. Duties include welcoming visitors, verifying identities, performing regular safety patrols, inspecting security equipment, responding to incidents, providing first aid, and coordinating with emergency teams. This position offers not only stability but also a pathway to career advancement, supported by GardaWorld's uniform provision and comprehensive benefits including medical, dental, vision insurance plans, retirement savings with employer match, paid time off, paid holidays, disability coverage, and life insurance. GardaWorld also supports employees with security licensing and encourages individuals with backgrounds in military, law enforcement, or security fields to apply. This position promises a fulfilling security career with an employer committed to employee development and inclusive workplace policies.
The role of Concierge Security Officer at GardaWorld Security Services encompasses much more than traditional security duties. This full-time position, located in Des Moines, IA, operates primarily on the second and third shifts with a competitive hourly wage of $17.85. As a Concierge Security Officer, you will be stationed in high-traffic environments such as office towers, hotels, and shopping centers. The core responsibility centers around customer service, ensuring visitors feel safe and welcomed while enforcing access control and safety protocols. Building meaningful connections with the public is crucial to the role, utilizing your natural ability to engage, reassure, and inspire confidence. Duties include welcoming visitors, verifying identities, performing regular safety patrols, inspecting security equipment, responding to incidents, providing first aid, and coordinating with emergency teams. This position offers not only stability but also a pathway to career advancement, supported by GardaWorld's uniform provision and comprehensive benefits including medical, dental, vision insurance plans, retirement savings with employer match, paid time off, paid holidays, disability coverage, and life insurance. GardaWorld also supports employees with security licensing and encourages individuals with backgrounds in military, law enforcement, or security fields to apply. This position promises a fulfilling security career with an employer committed to employee development and inclusive workplace policies.
Job Requirements
- Be authorized to work in the U.S.
- provide documentation of high school diploma or GED
- pass an extensive screening process
- have exceptional customer service skills
- be proficient in basic phone and computer skills
- be at least 21 years of age
- hold a valid driver’s license
- be available to work holidays
- be able to obtain and maintain IA security license
Job Qualifications
- Authorized to work in the U.S.
- provide documentation of high school diploma or GED
- pass an extensive screening process
- possess exceptional customer service skills
- proficient in basic phone and computer skills
- previous security, military, or law enforcement experience preferred
- at least 21 years of age
- valid driver’s license
- ability to obtain and maintain IA security license
Job Duties
- Welcome and verify visitor identity
- guide visitors and provide exceptional customer service
- manage access control and monitor premises
- perform regular patrols to identify potential risks
- inspect and report maintenance needs of security equipment
- respond to incidents and provide first aid
- write incident reports and communicate security concerns
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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