Concierge Security Monitor Associate

GardaWorld Security Services is a globally recognized leader in providing sophisticated and customized security solutions. With a reputation for excellence and a commitment to safety, GardaWorld employs and trains highly skilled and dedicated security professionals worldwide. The company has built a strong presence in the security industry by emphasizing quality service, advanced security measures, and an inclusive workplace culture. GardaWorld Security is the only guarding security company in the United States to be certified by Great Place to Work, a testament to its commitment to employee satisfaction and career development. This certification highlights the company’s inclusive environment where frontline employees are valued and many have opportunities to advance into corporate roles. The company offers a wide range of security services including tactical, surveillance, and casual security roles, underscoring its capability to meet diverse client needs.

The current opportunity is for a Concierge Security Officer position located in Lexington, KY. This role is primarily focused on delivering exceptional customer service in addition to standard security duties. As a Concierge Security Officer, you will serve as the welcoming face and trusted protector at various sites such as office towers, hotels, and shopping centers. The position requires working on multiple shifts, including full-time and part-time options, providing flexibility to accommodate different schedules. Shifts include second shift hours from 3 p.m. to 11 p.m. and third shift overnight hours from 11 p.m. to 7 a.m. A competitive hourly wage of $16 is offered, along with DailyPay access for employees.

In this role, your primary responsibility is to build meaningful connections with visitors and staff, reassuring and inspiring confidence through your approachable and professional demeanor. You will be tasked with customer service duties such as greeting visitors, verifying identities, guiding guests, and responding to inquiries both in person and over the phone. Additionally, you will manage access control, perform regular patrols to identify potential risks, inspect security equipment, and report maintenance needs. The role requires vigilance in incident response, including providing first aid and coordinating with emergency teams when necessary. Documentation skills are essential as you will need to write incident reports and communicate security concerns effectively.

GardaWorld offers a comprehensive benefits package including medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching contributions, paid time off, paid holidays, disability coverage, and life insurance options. Uniforms are provided at no cost, and there are multiple career growth opportunities for ambitious individuals who want to become GardaWorld Ambassadors. Employment is contingent upon successful completion of a background check and drug screening. GardaWorld Security Services is an equal opportunity employer committed to nondiscrimination and compliance with all applicable federal, state, and local employment laws. This position is more than just a job – it’s a promising career for those passionate about security and customer service.