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Concierge Security Monitor Associate

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Exact $16.00
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Work Schedule

Day Shifts
Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Disability Coverage
Life insurance
uniform provided

Job Description

GardaWorld Security Services is a leading global provider of security solutions, renowned for delivering sophisticated and tailored security services to clients across various industries. With a strong commitment to excellence and professionalism, GardaWorld employs and trains highly skilled security professionals dedicated to protecting people and property. The company prides itself on being the only security guarding company in the United States certified by Great Place to Work, highlighting its commitment to employee satisfaction and career growth opportunities. GardaWorld offers a dynamic and supportive work environment for individuals who are ambitious, possess an entrepreneurial spirit, and aspire to build a career in the security industry.

The Concierge Security Officer role at GardaWorld Security Services is a unique position that blends top-notch security with exceptional customer service. This role is crucial in environments such as office towers, hotels, shopping centers, and other commercial settings where maintaining a safe and welcoming atmosphere is paramount. The Security Officer - Concierge is responsible for engaging with visitors and building meaningful connections that reassure and inspire confidence. This position emphasizes not only the physical security aspect but also the interpersonal skills needed to interact positively with people from diverse backgrounds during all shifts.

Working as a Concierge Security Officer entails a set schedule with full-time and part-time shift options available, including second and third shifts that accommodate various work-life needs. The role offers a competitive hourly wage, starting at $16 per hour, with the added benefit of DailyPay availability. In addition to an attractive salary, GardaWorld provides a comprehensive benefits package that includes medical, dental, and vision insurance plans, a 401(k) retirement savings plan with employer matching, paid time off, paid holidays, disability coverage, and life insurance options. Employees are also supplied with a uniform at no cost.

This position involves a range of responsibilities such as welcoming and verifying visitors, managing access control, conducting regular patrols to identify potential risks, inspecting security equipment, responding to incidents, providing first aid, and collaborating with emergency response teams. Exceptional communication skills are required to handle questions in person or over the phone, as well as to write detailed incident reports and effectively communicate any security concerns. Ultimately, the Concierge Security Officer ensures the safety and protection of individuals and property, contributing to a secure and hospitable environment.

GardaWorld Security Services values candidates who possess exceptional customer service skills, basic phone and computer proficiency, and the ability to pass an extensive screening process. While prior security, military, or law enforcement experience is an advantage, it is not mandatory. Applicants must be authorized to work in the U.S. and able to provide proof of a high school diploma or GED. Additionally, state licenses are required for certain positions depending on local regulations.

At GardaWorld, the career path is clear and promising, with 26 percent of corporate employees having started as frontline workers. The company fosters an inclusive and equal opportunity workplace free from discrimination and supports employees in achieving their professional goals. This role is more than just a job; it is a potential launching pad for a rewarding career in security within a global leader that values integrity, professionalism, and employee growth.

Job Requirements

  • Authorized to work in the U.S.
  • High school diploma or GED documentation
  • Ability to pass an extensive screening process
  • Exceptional customer service skills
  • Basic phone and computer proficiency
  • State license if required
  • Background check and drug screening upon employment offer

Job Qualifications

  • Be authorized to work in the U.S.
  • Be able to provide documentation of high school diploma or GED
  • Be able to ace and pass an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, or law enforcement experience preferred
  • Possess a state license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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