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Concierge Security Associate

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Exact $17.00
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Work Schedule

Fixed Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k)
Paid Time Off
Paid holidays
Life insurance

Job Description

GardaWorld Security Services is a globally recognized leader in providing tailored and sophisticated security solutions. With a commitment to employing and training highly skilled professionals, GardaWorld has established itself as a trusted name in the security industry worldwide. The company prides itself on its inclusive work environment and unique corporate culture, which fosters career growth and entrepreneurship. Significantly, GardaWorld is the only guarding security company in the United States certified by Great Place to Work, emphasizing its dedication to employee satisfaction and workplace excellence. The organization's reputation extends across various sectors including corporate offices, hotels, shopping centers, and more, making it a versatile and dynamic security service provider.

The role of Concierge Security Officer at GardaWorld is an exciting opportunity tailored for individuals who excel in customer service and security. Based in Louisville, Kentucky, this part-time position operates on a set schedule every Monday and Friday from 3 p.m. to 11 p.m. It offers a competitive hourly wage of $15 per hour with the added benefit of DailyPay, allowing employees to access their earned wages promptly. As a Concierge Security Officer, the primary focus is on building meaningful connections with people while maintaining security protocols. The position requires engagement with visitors and tenants in environments such as office towers, hotels, and shopping centers. The role’s core responsibilities revolve around not only ensuring safety but also providing exceptional customer service that reassures and inspires confidence in those you interact with.

This position encompasses a range of security and service duties including welcoming visitors, verifying identities, managing access control, and performing regular patrols to identify potential risks. The Concierge Security Officer also inspects security equipment, responds to incidents, and coordinates with emergency teams when necessary, highlighting the multifaceted nature of this job. Beyond security, the role demands excellent interpersonal communication skills demonstrated by answering queries both in person and by phone. GardaWorld supports its officers by providing uniforms at no cost and a comprehensive benefits package including medical, dental, vision insurance plans, a 401(k) retirement plan with employer matching, paid time off and holidays, disability coverage, and life insurance options. This ensures that employees are well cared for both on and off the job.

Joining GardaWorld means stepping into a career that can evolve; 26% of corporate employees started as frontline workers, proving the potential for upward mobility within the company. GardaWorld encourages candidates with military, law enforcement, or prior security experience but also values those with a strong customer service orientation and the ability to pass an extensive screening process. This role is ideal for someone ambitious with an entrepreneurial spirit looking to grow and be an ambassador of GardaWorld’s core values. Employment is contingent upon successful completion of background checks and drug screening, in line with company policy and federal laws ensuring a safe workplace for all. By choosing GardaWorld, candidates commit to becoming part of a diverse and equitable workforce where respect and opportunity are paramount.

Job Requirements

  • High school diploma or GED
  • Authorization to work in the U.S.
  • Ability to pass background check and drug screening
  • Strong communication skills
  • Ability to perform physical patrols
  • Customer service experience
  • Valid state security license if applicable

Job Qualifications

  • Be authorized to work in the U.S.
  • Be able to provide documentation of high school diploma or GED
  • Be able to ace and pass an extensive screening process
  • Exceptional customer service skills
  • Proficient in basic phone and computer skills
  • Security, military, law enforcement experience is a plus
  • Possess a state license if required

Job Duties

  • Customer service duties like welcoming, verifying identity, and guiding visitors
  • Manage access control
  • Perform regular patrols to identify potential risks
  • Inspect security equipment and report any maintenance needs
  • Respond to incidents, provide first aid, and coordinate with emergency teams
  • Answer questions in person or by phone
  • Write incident reports and communicate security concerns
  • Ensure the safety and protection of individuals and property

Job Criteria

Experience

Entry Level (1-2 years)


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