Concierge (Second Shift)

The Wellington at Dayton, a Sonida Senior Living community, is a premier retirement community located in Dayton, Ohio. Our community is dedicated to providing exceptional care and living experiences for seniors through various living options such as Independent Living, Assisted Living, and Memory Care. We pride ourselves on fostering a supportive and comfortable environment where seniors can enjoy their golden years with dignity and respect. Our commitment to quality care and compassionate service sets us apart as a leader in senior living. With a focus on innovation and resident satisfaction, we strive to create a vibrant community where each individual feels valued and supported.

The role of Receptionist at The Wellington at Dayton is an integral part of our team, serving as the first point of contact for residents, visitors, and callers. This position requires a friendly, professional, and organized individual who can manage communications effectively and provide excellent customer service. The Receptionist is responsible for answering telephone calls, directing them to the appropriate individuals, and providing information regarding the community’s location, fax numbers, and website. Additionally, the Receptionist greets and directs visitors, handles incoming mail, and coordinates express mail services such as FedEx and UPS. This role also involves resolving customer inquiries and concerns promptly and courteously.

We offer a competitive wage and a comprehensive benefits package which includes health, dental, vision, life and disability insurance, a 401k retirement savings plan with discretionary company match, Employee Assistance Program, Dependent Care and FSA savings accounts, and paid time off available from day one. The Wellington at Dayton supports flexible scheduling to accommodate team members’ needs and uses cutting-edge technology like SafelyYou AI video technology, advanced EHR systems, Sage call light response improvements, and Microsoft Power BI for data management, all to enhance the resident experience and streamline staff operations.

Team members enjoy ongoing company support for educational and learning opportunities, paid referral programs for both team member and resident referrals, and paid training to ensure continuous development and success in their roles. As a key frontline staff member, the Receptionist is expected to embody the values of care, responsibility, and dependability while working collaboratively with the entire team to uphold the community’s standards of excellence. This employment opportunity is ideal for candidates who take pride in providing exceptional service and contributing to a warm, welcoming environment for seniors and their families.