Concierge, Seasonal Part-Time

The Waterfront Beach Resort, a Hilton Hotel, is a premier beachfront destination renowned for its exceptional hospitality and picturesque views of the Pacific Ocean. This resort stands as a beacon of luxury and personalized service, offering guests an unforgettable experience that combines comfort, elegance, and the finest amenities. Established with over 30 years of excellence in hospitality, The Waterfront Beach Resort prides itself on fostering a "family-like" work environment where every team member plays a crucial role in delivering outstanding guest experiences. The resort emphasizes a culture of camaraderie, integrity, and passion for hospitality, encouraging associates to achieve their professional goals while enjoying a balanced and supportive workplace.

This establishment offers a rewarding career path in the hospitality industry, suitable for individuals seeking to either begin or advance their careers. Employees at The Waterfront Beach Resort are given ample opportunities for growth through comprehensive training, career development programs, and hands-on experience in a dynamic resort setting. The resort’s scenic location by the ocean also provides an inspiring backdrop for work, making it a unique place to cultivate skills in guest services, accommodation management, and customer relations.

The role available is that of a Concierge, an essential position dedicated to ensuring guests receive exemplary service and personalized attention from the moment they arrive. The Concierge acts as the first point of contact for guests, greeting them warmly and assisting with inquiries about resort operations, local attractions, and transportation services. This role requires a keen understanding of guest needs and the ability to efficiently coordinate recreation, business, and dining activities both on and off the property. The Concierge is also responsible for registering VIP guests, managing room assignments, promoting Hilton marketing programs, and handling guest complaints to ensure a seamless and pleasant stay.

Successful candidates will be adept at multitasking, possess excellent communication skills, and maintain composure under pressure, especially during emergencies or busy periods. Physical activity is an integral part of this role, involving standing, walking, and occasionally lifting up to 25 pounds. Employees will participate in ongoing meetings and may have opportunities to engage in restaurant tastings, local events, and team-building activities to further enhance their hospitality expertise.

At The Waterfront Beach Resort, the Concierge role is not just a job but a journey toward success, where every associate contributes to creating memorable experiences that leave a lasting impression on guests. This position offers full-time employment with a comprehensive benefits package including medical, dental, and vision insurance, retirement plans with company matching, paid holidays, vacation accrual, and employee recognition programs. Working here means being part of a dedicated team united by the motto "One Team, One Dream," committed to excellence and heartfelt service.