Concierge- Saturday/Sunday 3pm-8pm

Oxnard, CA, USA|

Job Overview

Compensation

Hourly

Range $17.00 - $18.00

Benefits

Medical insurance

Dental Insurance

Vision Insurance

telemedicine

Flexible spending account

Life insurance

long-term disability

short-term disability

accident coverage

critical illness coverage

Pet insurance

Tuition Reimbursement

401k

Employee assistance program

Referral Bonus

Employee Discounts

Job Description

Meridian Senior Living is a prominent organization dedicated to providing exceptional senior living experiences through communities that prioritize quality care, respect, and dignity for all residents. As a company, Meridian Senior Living champions a culture rooted in integrity, joy, respect, and excellence, ensuring that both employees and residents thrive in a supportive and welcoming environment. The company firmly believes that everyone deserves a great life, a value which they uphold through their vast network of senior care communities that focus on delivering personalized and holistic care to seniors. With a reputation built on compassionate service and supportive work environments, Meridian Senior Living consistently attracts employees who are passionate about making a meaningful impact in the lives of seniors. The company also offers competitive employment benefits and opportunities for career growth, making it a desirable place to build a career in senior care and hospitality.

The role of Concierge/Receptionist within Meridian Senior Living is pivotal in establishing the first impression visitors, residents, and family members experience upon entering the community. This is a full-time position designed for individuals who are warm, welcoming, and have strong interpersonal skills to greet guests both in person and over the phone. The Concierge/Receptionist acts as the communication hub of the community, facilitating smooth and friendly interactions between residents, visitors, and staff. Responsibilities include managing telephone calls, coordinating visitor access, and providing valuable information about services and community activities. This position demands a compassionate individual who can effectively manage various communication channels while upholding the company’s policies and values.

Meridian Senior Living offers a comprehensive benefits package to support the health and well-being of its employees. This includes medical, dental, and vision insurance with multiple plan options, completely free telemedicine services through 1800MD for employees and their families, as well as flexible spending accounts, company-paid life insurance, and long-term disability coverage. Additional voluntary benefits such as short-term disability, accident coverage, and critical illness insurance are available to further protect employees. The company also provides unique perks like pet insurance, tuition reimbursement to support career advancement, a 401K retirement plan, and an employee assistance program. Employees can enjoy referral bonuses and exclusive discounts at various retailers including Enterprise, Staples, HD Supply, Office Depot, and Sherwin Williams. Beyond tangible benefits, Meridian Senior Living fosters a work culture that prioritizes employee development, integrity, and joy, alongside meaningful experiences caring for some of the best residents in senior living.

Job Requirements

High school diploma or equivalent
Previous experience answering telephones and/or in a customer service position
Experience in Microsoft Word, Excel, and Outlook
Ability to deal tactfully with employees, residents, family members, and visitors
Ability to read, write and speak English
Must have compassion for and desire to work with the elderly
Must be honest, fair, dependable, respect confidentiality and the rights and privacy of others
Must practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles
Must meet all health requirements and pass background checks

Job Qualifications

High school diploma or equivalent
Previous experience answering telephones and/or in a customer service position
Experience in Microsoft Word, Excel, and Outlook
Ability to deal tactfully with employees, residents, family members, and visitors
Ability to read, write, and speak English
Compassion for and desire to work with the elderly
Honesty, fairness, and respect for confidentiality and privacy
Practice and promote Meridian Policies and Procedures, Mission Statement, Core Values and Founding Principles

Job Duties

Greet all guests in a friendly, warm, and welcoming manner whether in person or over the phone
Create a welcoming environment as the first contact guests have when entering the community
Answer telephones and direct calls appropriately
Provide information and assistance to residents, family members, visitors, and staff
Coordinate visitor access and ensure compliance with community policies
Maintain a professional and courteous demeanor at all times
Uphold Meridian policies and procedures in all interactions