Concierge - River West

Reside Living is a prominent and expanding property management company based in Chicago, managing a portfolio of over 3,000 apartments. The company is dedicated to creating a superior living experience for residents through fresh, modern, and redesigned apartments featuring open layouts. With a strong commitment to environmental responsibility, Reside Living incorporates green solutions and technology to promote sustainable living practices throughout its properties. As a workplace, Reside Living fosters an open environment that encourages fun, growth, and employee engagement, emphasizing a culture of diversity and inclusion where every team member can thrive. The company is invested in delivering exceptional customer service across some of Chicago's most desirable neighborhoods, with a focus on surpassing residents' expectations.

The Concierge role at Reside Living is a vital part of the company's branding and lifestyle offering. The Reside Concierge program distinguishes the residential experience by providing a range of convenient and community-enhancing amenities that are usually unavailable in rental properties across Chicago. Serving as the frontline point of contact, the Concierge represents management and leasing teams, ensuring smooth interactions with residents and prospects alike. This position is designed for those who possess excellent communication skills, attention to detail, and a passion for delivering top-tier customer service. The Concierge will handle a variety of responsibilities including greeting guests, coordinating transportation, monitoring security systems, assisting with light leasing duties, and supporting property management activities. They also play a key role in the planning and hosting of resident events to build community spirit.

This is a part-time position with a competitive starting wage of $20.00 per hour. The company offers rich benefits including medical, dental, life, and disability insurance, paid time off, 401K matching, a commuter benefit, and an apartment discount of 25% per month. Additional perks include industry-leading student loan assistance, career apparel allowance, and a favorable work schedule with two consecutive days off. The position requires the ability to work overnight and second shifts, emphasizing a balance between working independently and as part of a team. Reside Living values problem-solving through communication and ingenuity, expecting Concierge employees to uphold a professional image and contribute positively to the resident community and organizational goals.