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Concierge - River West

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $20.00
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Work Schedule

Weekend Shifts
Fixed Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Life insurance
short-term disability insurance
long-term disability insurance
Paid Time Off
401K Matching
commuter benefit
apartment discount
Student Loan Assistance
Career apparel allowance
Paid holidays

Job Description

Reside Living is a prominent and expanding property management company based in Chicago, managing a portfolio of over 3,000 apartments. The company is dedicated to creating a superior living experience for residents through fresh, modern, and redesigned apartments featuring open layouts. With a strong commitment to environmental responsibility, Reside Living incorporates green solutions and technology to promote sustainable living practices throughout its properties. As a workplace, Reside Living fosters an open environment that encourages fun, growth, and employee engagement, emphasizing a culture of diversity and inclusion where every team member can thrive. The company is invested in delivering exceptional customer... Show More

Job Requirements

  • High school diploma or GED
  • One year or more of customer-facing experience in hospitality, retail sales, or luxury services
  • Ability to stand and walk for 90% or more of the time
  • Capability to bend, stoop, squat, pick up litter, and climb stairs
  • Ability to perform property inspection and demonstrate property features
  • Proficiency in writing, typing, and corporate communication
  • Ability to grasp, turn, use telephones and doorknobs
  • Finger dexterity and operation of office equipment
  • Capacity to lift and carry paperwork, deliveries, and files weighing less than 20 pounds
  • Comfortable working overnight and second shifts
  • Ability to work independently but excited to collaborate in a team environment

Job Qualifications

  • High school diploma or GED
  • One year or more of customer-facing experience in hospitality, retail sales, or luxury services
  • Experience in property management, leasing, community management, or as an administrative assistant is welcome
  • Exceptional verbal and written communication skills
  • Strong organizational skills and ability to multitask
  • Problem-solving skills using communication and ingenuity
  • Impeccable attention to detail and pride in quality of work
  • Ability to work independently and as part of a team
  • Proficiency in Microsoft Office Suite including Excel, PowerPoint, Word, and Outlook

Job Duties

  • Greeting and registering guests and prospective residents
  • Answering concierge station phones
  • Booking cabs, limos, and other transportation services
  • Monitoring security systems and security cameras
  • Providing key date reminder service
  • Planning resident events
  • Performing light leasing duties such as guest card management and property information dissemination
  • Referring prospects to appropriate offices
  • Providing walk-in rental information
  • Acting as leasing backup for after-hours and rollover calls
  • Providing after-hours answering services for property offices
  • Responding to resident emergencies and contacting on-call maintenance
  • Taking and forwarding service requests from residents
  • Following up with residents on completed service requests
  • Managing and entering community information into CFR systems
  • Assisting managers in conducting social events
  • Creating and coordinating resident parties and functions

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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