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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $28.00 - $36.00
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Life insurance
Paid sick time
Paid Time Off
Vision Insurance
Onsite parking
Job Description
Class X by RIVANI is an innovative, ultra-luxury office concept created by Robert Rivani, situated in the vibrant heart of Miami Beach. This revolutionary workspace stands apart by transforming conventional office environments into hospitality-driven, experiential settings that seamlessly blend ambition, wellness, culture, and performance. Class X redefines the standards for workplace environments with true five-star amenities that include a private speakeasy, world-class fitness facilities, spa and wellness services, valet, concierge, and upscale dining options. Each element is meticulously designed and engineered to inspire and cater to its members through impeccable service delivered within a world-class atmosphere.
As part o... Show More
As part o... Show More
Job Requirements
- 1 year experience as a concierge
- bilingual in Spanish
- exceptional organizational skills
- strong written and verbal communication abilities
- proficiency with CRM, scheduling software, and Microsoft Office
- proactive and solution-oriented approach
- absolute discretion and professionalism
- genuine passion for luxury hospitality
- ability to manage multiple tasks simultaneously
- available to work Monday to Friday daytime hours
- willing to work onsite in Miami Beach
Job Qualifications
- 2+ years of experience in luxury hospitality, concierge services, executive support, or a high-touch service coordination environment
- Exceptional organizational skills demonstrated by the ability to manage multiple open items simultaneously
- Strong written and verbal communication skills to represent Rivani effectively
- Proficiency with service management platforms, CRM tools, scheduling software, and Microsoft Office Suite
- Proactive and solutions-focused mindset anticipating needs before being asked
- Absolute discretion and professional composure in tenant and team interactions
- Genuine passion for service and interest in a luxury hospitality career
- Bilingual English/Spanish strongly preferred
Job Duties
- Support the Concierge Manager and front-of-house team in executing tenant requests, service arrangements, and personalized touchpoints
- Track all open service items with relentless follow-through until each is resolved, confirmed, and documented
- Communicate with tenants in writing and in person with warmth, precision, and discretion
- Maintain accurate and current records of tenant preferences, pending requests, and service history
- Coordinate directly with third-party service providers, vendors, and amenity partners to fulfill tenant requests and event needs
- Provide full operational support to the concierge team during peak periods and high-traffic events, including managing deliveries and visitor registration
- Assist in logistics and coordination for tenant programming, wellness activations, and private events, including RSVP tracking and vendor management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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