Concierge - Residential OC

Hilton Hotels is a premier global hospitality company known for providing exceptional guest experiences across its suite of world-class brands. With a rich history of welcoming more than 3 billion guests worldwide, Hilton continues to set new standards in the hospitality industry by combining innovative service with a heartfelt commitment to making every stay memorable. Recognized repeatedly on the World’s Best Workplaces list by Great Place to Work and Fortune, Hilton fosters an award-winning workplace culture that values integrity, leadership, teamwork, ownership, and a focused sense of urgency. Hilton's commitment to outstanding hospitality extends not only to its guests but also to its dedicated team members, offering a supportive and dynamic environment where careers can flourish.

As a Residential Concierge at Hilton, you become a vital part of this distinguished company by delivering personalized services that brighten the days of residents and guests alike. In this role, you will be more than just a point of contact—you will be a beacon of warmth and hospitality, ensuring every interaction contributes to a positive and memorable experience. Responsibilities include greeting residents and guests with a friendly and professional demeanor, addressing their needs promptly and efficiently, handling inquiries with care, and supporting daily operational tasks such as managing communications, retrieving packages, mail, and faxes, and coordinating various resident requests.

Safety and security are paramount in this role, requiring you to monitor building activities, report any concerns, and assist in emergency situations to maintain a secure living environment. Hilton values the unique contributions of each team member, guided by core values including hospitality, integrity, leadership, teamwork, ownership, and an acute focus on the present moment to make a lasting impact.

Hilton’s commitment to its team members is reflected in its generous benefits and professional development opportunities. As a Residential Concierge, you will have access to incredible travel perks offering deeply discounted stays at Hilton properties worldwide, financial growth opportunities through an employee stock purchase program, paid parental leave, personalized caregiving and crisis concierge services, and robust mental health resources. These benefits ensure that team members are supported not only professionally but also personally, fostering a well-rounded and fulfilling career experience.

Hilton’s workplace culture encourages growth, collaboration, and inclusion, making it an excellent choice for individuals seeking a meaningful career in hospitality. Whether you are starting out or looking to advance your career, Hilton offers an environment where your passion for hospitality can thrive alongside a network of supportive colleagues and a globally recognized brand. Join Hilton and become part of a legacy dedicated to spreading the light and warmth of hospitality around the world, making every stay a little more magical for residents and guests alike.