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Concierge - Receptionist (85633)

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $14.75 - $17.75
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Work Schedule

Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision care
Employee assistance program
401(k)
Paid Time Off
Holiday premium pay
Volunteer time off
Competitive wages
Referral Bonus
Service Award Bonus
career path development
Tuition Assistance
Certification course payment

Job Description

Kennybrook is an innovative, beautiful, 5-star boutique-style senior living community dedicated to enriching the lives of its residents with purpose, passion, and joy in life. As a distinguished leader in senior care, Kennybrook offers a variety of living options including independent living, assisted living, short-term rehabilitation, and long-term care. The community prides itself not only on quality care for its residents but also on fostering a positive and supportive work environment for its team members. Recognized for its commitment to excellence, Kennybrook operates as part of a broader family of retirement communities serving several locations across Kansas, Missouri, and Iowa. This family of communities collectively creates a vibrant network dedicated to improving the lives of seniors through compassionate service and holistic wellness programs.

The role of Concierge - Receptionist at Kennybrook is vital as it represents the first point of contact for all visitors and residents within the community. This position is tailored for someone who embodies the community's core values of care and hospitality, with a warm, welcoming attitude and a steadfast 'Yes I Can' spirit. The Concierge engages daily with internal and external customers, demonstrating exceptional customer service skills while maintaining efficient communication and administrative support functions. This position plays a pivotal role in ensuring seamless communication between residents, visitors, and management staff, enhancing the overall living experience for the community members.

Working at Kennybrook means joining a team-oriented environment where career development is encouraged, and the well-being of team members is a top priority. Employees enjoy comprehensive benefits including health, dental, and vision care with company cost-sharing for full-time roles, an employee assistance program, competitive wages, and various bonuses designed to reward commitment and performance. The community also supports continuous learning and professional growth through tuition assistance and certification course payments, helping team members advance their careers in the senior living industry.

As a Concierge - Receptionist, the responsibilities include managing incoming communications, greeting and directing visitors, assisting with administrative functions such as accounts payable coding and resident trust fund management, and supporting the Business Manager. A working knowledge of management staff roles and community services is essential to effectively communicate the benefits and offerings to residents and guests. The ideal candidate will be computer literate with proficiency in Microsoft Office products and possess previous receptionist experience to thrive in this dynamic, service-focused role.

At Kennybrook, the community spirit extends beyond just residents, encompassing a culture of care that values the contributions and growth of every team member. The family of retirement communities within which Kennybrook operates shares this commitment, creating a network of support and resources that enhance quality of life for seniors and staff alike. Kennybrook honors diversity, promotes inclusivity, and adheres strictly to CMS and CDC guidelines, ensuring a safe, healthy, and tobacco-free campus environment.

Joining Kennybrook means becoming part of a dedicated team where your skills and compassion make a meaningful difference every day. If you have a passion for seniors and a genuine desire to contribute to a nurturing community, this role offers a rewarding opportunity to grow both personally and professionally in a well-respected senior living environment.

Job Requirements

  • High School diploma or equivalent
  • Be computer literate and familiar with Microsoft Office products
  • Receptionist experience preferred

Job Qualifications

  • High School diploma or equivalent
  • Be computer literate and familiar with Microsoft Office products
  • Receptionist experience preferred

Job Duties

  • Answer and direct all in-coming phone calls
  • Greet all customers and direct them as needed
  • Have working knowledge as to the roles and responsibilities of management staff
  • Ability to communicate effectively the services and products that Community offers
  • Assist Business Manager with AP coding, statements, and Resident Trust Fund

Job Criteria

Experience

Mid Level (3-7 years)


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