Job Overview

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Employment Type

Part-time
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Compensation

Salary
Exact $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

birthday PTO
Anniversary PTO
Tuition Assistance
Double pay on holidays
PTO accrual on DAY 1
Referral Bonus
free meal during shift
Loyalty Incentive
Employee Recognition Program
Discounts through Verizon and AT&T
Pay Advance Program
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Basic Term Life Insurance
AD&amp
D insurance
401k
Flexible Spending Account for Dependent Care

Job Description

Dial is a premier community dedicated to enhancing the lives of seniors through compassionate care and exceptional service. Known for its welcoming environment and commitment to enriching the lives of its residents, Dial offers team members the unique opportunity to work closely with knowledgeable seniors, fostering relationships that turn residents into family. The establishment prides itself on creating a supportive atmosphere where employees are empowered to make a meaningful difference by adding not just years to residents' lives, but life to their years. This commitment to quality living makes Dial a desirable workplace for individuals passionate about serving the senior community.

The role at Dial involves responding promptly to resident requests and welcoming guests to the community, ensuring a warm and safe environment for all. This position is part-time with flexible scheduling options including day, evening, and weekend shifts, ideal for those seeking work-life balance. The role requires excellent communication skills to maintain constant face-to-face interaction with residents and their families, providing information about community activities, events, policies, and procedures. Additionally, the position involves managing transportation requests, handling various administrative duties, and being the key contact during emergency situations. The work environment encourages teamwork and a positive attitude toward helping older adults, making every day rewarding. The role offers an attractive array of benefits such as paid time off that begins accruing immediately, double pay on holidays, tuition assistance, free meals during shifts, and a comprehensive medical package that includes dental and vision coverage. Opportunities for incentives and bonuses further enhance the employment package, making this position at Dial both professionally fulfilling and rewarding.

Job Requirements

  • Must be at least 18 years of age
  • High school diploma or GED
  • Previous experience as concierge or providing resident services

Job Qualifications

  • High school diploma or GED
  • Previous experience as concierge or in resident services
  • Proficiency in Microsoft Office programs
  • Ability to promote teamwork in providing services to residents
  • Willingness to learn and help others
  • Enjoyment in working with older adults

Job Duties

  • Welcomes residents and guests, determines nature of business, directs and registers visitors
  • Provides continual face-to-face communication with residents and families about community activities, events, policies, and procedures
  • Takes transportation requests, maintains transportation log, and drives as needed
  • Answers multiline telephone system to accept incoming calls and direct them appropriately
  • Responds to emergency situations and acts as the point of contact
  • Makes reservations and maintains schedules for Guest Suites, ensuring room readiness
  • Receives payments for rent, fees, activities, and services
  • Distributes mail and packages accurately and timely
  • Updates and maintains resident and family emergency contact information
  • Processes clubhouse reservations for private events and guest suites
  • Receives requests for maintenance and housekeeping
  • Performs administrative tasks such as filing, data entry, and organizing
  • Keeps reception area and clubhouse neat and clean
  • Notifies Director when supplies need to be ordered or maintained
  • Assists with activities and events as needed
  • Performs other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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