Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
On-site fitness gym
housing discounts
Home appliance discounts
Job Description
Edgewood Properties, founded in 1992, is a premier real estate development and property management company headquartered in New Jersey. Over the past three decades, the company has built a strong reputation for quality, reliability, and a client-focused approach. Edgewood Properties has expanded its portfolio across the United States, becoming a leader in multi-family residential communities. Currently, the company manages over 6,000 apartment units, with ambitious plans to double this number to over 12,000 units within the next five years, fueled by ongoing construction and development projects. This growth phase represents a dynamic and exciting opportunity for professionals looking to join a forward-thinking organization dedicated to long-term investment and community development, rather than quick sales.
The role of Concierge at The Edge at Raritan Heights, a luxury multi-family property in New Brunswick, NJ, is a full-time position designed to provide exceptional customer service and operational support within the leasing and management office. The Concierge is the welcoming face of the property, engaging with residents, prospective tenants, visitors, and vendors. This role is crucial in creating a positive living environment by facilitating resident needs, managing communications, and supporting community events and administrative tasks. The successful candidate will work flexible hours, including weekends and evenings, to meet the needs of a vibrant, active community. This position offers a unique blend of customer service, administrative duties, and community engagement. As the first point of contact, the Concierge helps foster resident satisfaction and retention by warmly greeting guests, managing packages, assisting with service requests, and providing detailed information about property amenities and local attractions. Additionally, support of resident events and social media presence helps strengthen community ties and promotes a thriving living experience.
The Concierge position at Edgewood Properties is an excellent opportunity for candidates who enjoy working in a team-oriented environment and want to grow their careers in property management. The company also offers competitive compensation and comprehensive benefits packages including medical, dental, vision, life insurance, a 401(k) plan with company match, an on-site fitness center, and exclusive discounts on housing and home appliances. Edgewood Properties is committed to diversity and inclusion and welcomes applications from all qualified individuals regardless of race, color, religion, sex, national origin, disability, or veteran status. This commitment fosters a supportive, professional, and respectful workplace where everyone can thrive while contributing to the success and growth of the company and the communities it serves.
The role of Concierge at The Edge at Raritan Heights, a luxury multi-family property in New Brunswick, NJ, is a full-time position designed to provide exceptional customer service and operational support within the leasing and management office. The Concierge is the welcoming face of the property, engaging with residents, prospective tenants, visitors, and vendors. This role is crucial in creating a positive living environment by facilitating resident needs, managing communications, and supporting community events and administrative tasks. The successful candidate will work flexible hours, including weekends and evenings, to meet the needs of a vibrant, active community. This position offers a unique blend of customer service, administrative duties, and community engagement. As the first point of contact, the Concierge helps foster resident satisfaction and retention by warmly greeting guests, managing packages, assisting with service requests, and providing detailed information about property amenities and local attractions. Additionally, support of resident events and social media presence helps strengthen community ties and promotes a thriving living experience.
The Concierge position at Edgewood Properties is an excellent opportunity for candidates who enjoy working in a team-oriented environment and want to grow their careers in property management. The company also offers competitive compensation and comprehensive benefits packages including medical, dental, vision, life insurance, a 401(k) plan with company match, an on-site fitness center, and exclusive discounts on housing and home appliances. Edgewood Properties is committed to diversity and inclusion and welcomes applications from all qualified individuals regardless of race, color, religion, sex, national origin, disability, or veteran status. This commitment fosters a supportive, professional, and respectful workplace where everyone can thrive while contributing to the success and growth of the company and the communities it serves.
Job Requirements
- High school diploma or equivalent
- Experience in customer service or property management preferred
- Ability to work weekends and evenings with flexible shifts
- Strong interpersonal and communication skills
- Proficiency with basic computer applications
- Ability to multitask and handle multiple priorities
- Commitment to delivering excellent customer service
- Familiarity with social media management
Job Qualifications
- Strong communication and organizational skills
- Ability to multitask and manage time effectively
- Experience in property management or customer service is preferred
- Familiarity with social media platforms
- Basic understanding of maintenance coordination and lease management
- Basic MS Office knowledge
Job Duties
- Oversee the front desk, warmly greeting residents, guests, vendors, and contractors
- Provide community and amenity information, assist residents with key/gate card requests, and facilitate inquiries
- Offer refreshments to guests waiting to meet with a leasing consultant
- Assist with service requests by entering them into the system or guiding residents on self-submission
- Develop in-depth knowledge of the community to provide recommendations for local dining and entertainment options
- Engage with residents and prospective residents to enhance customer experience and resident retention
- Support the Senior Concierge, Resident Specialist, and Leasing Team in planning and executing resident events such as parties, movie nights, and special celebrations
- Arrange small gestures for resident milestones, including birthdays, engagements, weddings, and losses
- Manage the package room, ensuring accurate acceptance, resident notifications, and proper distribution
- Maintain office cleanliness, restock coffee bars, and monitor office supplies
- Prepare leasing materials such as brochures and floor plans for prospective residents
- Ensure model and vacant units are clean and ready for tours
- Handle opening and closing procedures for the leasing office, ensuring readiness each day
- Route calls efficiently, schedule tours and appointments, and assist with general inquiries
- Provide administrative support to the Property Manager as needed
- Oversee the weekly Sunday breakfast, including shopping, setup, and cleanup
- Regularly update the community's social media platforms with high-quality content showcasing the community lifestyle and promoting available units
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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