Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.00
Work Schedule
Flexible
Benefits
Competitive wages
Early access to earned wages
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer match
Paid training
opportunities for growth
Employee assistance program
Job Description
Discovery Management Group is a leading national organization specializing in senior living communities across the United States. With a commitment to purpose-driven and people-centered care, Discovery Management Group manages and enriches senior living communities, boasting over 15,000 units nationwide and growing. The company emphasizes operational excellence, lifestyle personalization, and culture-driven leadership, delivering exceptional living experiences for residents and peace of mind for their families. As one of the largest senior living families in the nation, Discovery Management Group and its communities have earned the prestigious Great Place to Work certifications for multiple consecutive years from 2022 through 2027, underscoring its dedication to cultivating a positive and supportive workplace environment.
The mission of Discovery Management Group extends beyond basic senior care to fostering environments where residents feel valued, engaged, and cared for in every facet of their daily lives. The company prioritizes continuous learning and development opportunities for its team members, supporting a culture of professional growth and ensuring that every role contributes meaningfully to the organization's success. Employees are provided with the tools and resources necessary to build rewarding careers, making the company a standout employer in the senior living industry.
At Savannah Square, a community under the Discovery Management Group umbrella, the role of Concierge is designed to be both impactful and rewarding. The Concierge serves as a pivotal first point of contact, playing an essential role in enriching the lives of seniors and their families. This position involves creating welcoming and memorable first impressions, fostering meaningful connections with residents, visitors, and staff, and supporting the smooth operation of daily activities.
This part-time opportunity, located at 1 Savannah Square Drive, Savannah, GA 31406, offers flexible scheduling, typically one to two days per week, with a competitive pay rate ranging from $16 to $17 per hour based on experience. The Concierge is expected to manage communications effectively, handle reception duties with professionalism and warmth, and maintain an organized and inviting front-desk atmosphere. Duties include answering telephone calls, greeting visitors, managing resident appointments and transportation, coordinating community services, and supporting dining services with meal ticket preparation and tallying.
Beyond routine administrative responsibilities, the role requires a high level of interpersonal skills and the ability to multitask in a fast-paced environment. The Concierge works closely with team members across various departments to ensure resident needs are met promptly and with compassion. By embodying the core values of teamwork, integrity, performance, accountability, compassion, hard work, and creativity—known as the Pillars of Excellence—the Concierge contributes to sustaining a culture that prioritizes innovation and resident satisfaction.
Joining Discovery Management Group means being part of an organization that embraces change, values diversity and inclusion, and is recognized for its excellence in workplace culture. The company is an Equal Opportunity Employer committed to providing an inclusive environment where all team members can thrive. This role is not only about performing essential functions but also about making a direct impact on the lives of seniors and their families, ensuring that residents experience the highest quality of life within a nurturing community setting. Discovery Management Group also ensures compliance with all regulatory hiring practices including background screenings vital to maintaining a safe environment.
Candidates for this position should be prepared to represent the community positively while maintaining confidentiality and supporting the company’s policies and procedures. This role offers professional development, paid training, and opportunities for growth and advancement within the company. By joining Discovery Management Group as a Concierge at Savannah Square, employees discover a purpose-driven workplace where their contributions are valued and their careers can flourish.
The mission of Discovery Management Group extends beyond basic senior care to fostering environments where residents feel valued, engaged, and cared for in every facet of their daily lives. The company prioritizes continuous learning and development opportunities for its team members, supporting a culture of professional growth and ensuring that every role contributes meaningfully to the organization's success. Employees are provided with the tools and resources necessary to build rewarding careers, making the company a standout employer in the senior living industry.
At Savannah Square, a community under the Discovery Management Group umbrella, the role of Concierge is designed to be both impactful and rewarding. The Concierge serves as a pivotal first point of contact, playing an essential role in enriching the lives of seniors and their families. This position involves creating welcoming and memorable first impressions, fostering meaningful connections with residents, visitors, and staff, and supporting the smooth operation of daily activities.
This part-time opportunity, located at 1 Savannah Square Drive, Savannah, GA 31406, offers flexible scheduling, typically one to two days per week, with a competitive pay rate ranging from $16 to $17 per hour based on experience. The Concierge is expected to manage communications effectively, handle reception duties with professionalism and warmth, and maintain an organized and inviting front-desk atmosphere. Duties include answering telephone calls, greeting visitors, managing resident appointments and transportation, coordinating community services, and supporting dining services with meal ticket preparation and tallying.
Beyond routine administrative responsibilities, the role requires a high level of interpersonal skills and the ability to multitask in a fast-paced environment. The Concierge works closely with team members across various departments to ensure resident needs are met promptly and with compassion. By embodying the core values of teamwork, integrity, performance, accountability, compassion, hard work, and creativity—known as the Pillars of Excellence—the Concierge contributes to sustaining a culture that prioritizes innovation and resident satisfaction.
Joining Discovery Management Group means being part of an organization that embraces change, values diversity and inclusion, and is recognized for its excellence in workplace culture. The company is an Equal Opportunity Employer committed to providing an inclusive environment where all team members can thrive. This role is not only about performing essential functions but also about making a direct impact on the lives of seniors and their families, ensuring that residents experience the highest quality of life within a nurturing community setting. Discovery Management Group also ensures compliance with all regulatory hiring practices including background screenings vital to maintaining a safe environment.
Candidates for this position should be prepared to represent the community positively while maintaining confidentiality and supporting the company’s policies and procedures. This role offers professional development, paid training, and opportunities for growth and advancement within the company. By joining Discovery Management Group as a Concierge at Savannah Square, employees discover a purpose-driven workplace where their contributions are valued and their careers can flourish.
Job Requirements
- High school diploma or GED preferred
- One to three years of customer service, reception, or administrative experience preferred
- Strong communication skills
- Excellent organization and interpersonal skills
- Professional demeanor with ability to multitask
- Basic computer skills
- Ability to maintain confidentiality
Job Qualifications
- High school diploma or GED preferred
- One to three years of customer service, reception, or administrative experience preferred
- Strong communication, organization, and interpersonal skills
- Professional demeanor with the ability to multitask in a fast-paced environment
- Basic computer skills and comfort using phones, email, and office systems
- Ability to maintain confidentiality and represent the community positively
Job Duties
- Perform telephone answering and reception duties, managing internal and external calls professionally and courteously
- Take accurate, detailed messages and ensure timely communication to the appropriate recipient
- Greet residents, families, and visitors warmly
- respond to inquiries and provide directions as needed
- Collate brochures and support marketing materials as requested
- Prepare meal tickets for team members and family members
- tally meal count sheets for Dining Services
- Maintain and update resident phone lists, rosters, move-in and move-out registers, guest logs, and sign-in sheets
- Coordinate and manage resident and family appointments including transportation, salon services, and other community resources
- Keep the front desk and entry areas clean, organized, and welcoming at all times
- Sort, organize, and distribute mail to residents, the Executive Director, and department coordinators
- Maintain resident forms related to miscellaneous credits
- Follow all company personnel policies, operating procedures, and confidentiality requirements
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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