Concierge PT- Arbor Assisted Living

Shell Point Retirement Community is a prominent and respected senior living community located in Lee County, Florida. As one of the largest life care communities in the country, Shell Point is home to approximately 2,400 residents and employs over 1,100 dedicated staff members. Recognized as one of the top 25 employers in the region, the community prides itself on fostering a caring, compassionate, and supportive work environment. The organization's culture is deeply rooted in kindness, dignity, and respect for both residents and employees, making it a sought-after employer for individuals passionate about making a positive impact in the lives of seniors. Shell Point offers a comprehensive total compensation package that goes well beyond a paycheck, including health and wellness plans, rewards and incentives, paid time off, and various professional development opportunities. This enriching work environment, combined with competitive pay and an array of employee perks, positions Shell Point as not just a workplace but a welcoming second home for its staff.

The role of Concierge at Shell Point is a key part-time position that demands professionalism, friendliness, and excellent communication skills. Reporting directly to the Executive Director, the Concierge serves as a vital link between residents, administrative staff, and nursing personnel. The responsibilities of this role include coordinating resident appointments, providing clerical support to various departments, managing incoming calls, and acting as a liaison across departments. The ideal candidate for this position will bring at least three years of relevant administrative experience, proficiency in Microsoft Word, Outlook, and Excel, along with the ability to multitask efficiently in a dynamic work environment. A genuine ability to connect with and serve the senior population is essential, as this role involves direct interactions with residents to enhance their experience and well-being.

Working at Shell Point offers the opportunity to join a team committed to excellence in senior care within a community that values its employees highly. The benefits include comprehensive medical, dental, and vision coverage, access to an onsite health clinic with free generic prescriptions, a 403(b) retirement plan with company match, generous paid time off, group term life insurance, annual flu shots, and employee assistance programs. Additional employee perks include discounted meals, bridge toll reimbursements, corporate discounts, tuition discounts and scholarships, interest-free emergency loans, and referral bonuses. Shell Point is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace where all employees feel valued and respected regardless of race, gender, age, or any other protected characteristic. This Concierge role represents a meaningful opportunity to contribute to a thriving and supportive community that prioritizes the quality of life for both its residents and team members.