Concierge - PT 8a-4p (2 days per week & every Other Weekend)
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Retirement benefits
short-term disability
long-term disability
Paid Time Off
Job Description
Senior Lifestyle is a distinguished company dedicated to enhancing the lives of its residents through exceptional service and compassionate care. Known for its commitment to creating vibrant and engaging communities, Senior Lifestyle operates senior living communities that focus on providing residents with a high quality of life, dignity, and respect. The company prides itself on fostering an environment centered around the values of HEART - Hospitality, Excellence, Appreciation, Respect, and Teamwork. These core principles guide every interaction and service provided, ensuring that residents and their families feel supported, valued, and cared for in every aspect of their community experience.
As a hospitality-driven senior living organization, Senior Lifestyle’s mission is to purposely brighten and enrich the lives of those they serve. They maintain a warm, welcoming atmosphere where residents feel safe and appreciated, and employees find a supportive workplace culture. Senior Lifestyle is recognized not only for its commitment to resident care but also for its comprehensive benefits package for employees, including health, dental, vision, retirement plans, short-term and long-term disability coverage, and paid time off. Additionally, they offer the innovative DailyPay option, allowing employees to access earned wages ahead of payday, which highlights their dedication to employee well-being and financial flexibility. The company enforces a COVID-19 vaccination policy consistent with government regulations to ensure the safety of all community members.
The role being offered is crucial to the operation and success of the community environment, focusing on providing frontline assistance and support to residents, guests, and vendors alike. This position plays a key role in upholding Senior Lifestyle’s HEART values by serving as a friendly, professional, and efficient point of contact at the community's entrance. The individual in this role greets residents and visitors, answers telephone inquiries, monitors security systems, processes reports, and manages the reception and distribution of deliveries. They also maintain important logs and records related to community key issuance and gate passes.
This position requires someone who can multitask efficiently while maintaining a positive and courteous demeanor at all times. The candidate will collaborate with multiple departments, providing administrative assistance as needed and addressing resident, family, and employee concerns promptly to ensure high levels of customer satisfaction. With their compassionate nature, technological proficiency, and ability to make independent decisions when necessary, the individual in this role contributes significantly to the secure and smooth daily operations of the community. This employment opportunity is ideal for those passionate about hospitality, community service, and working as part of a team to make a meaningful difference in the lives of seniors and their families.
As a hospitality-driven senior living organization, Senior Lifestyle’s mission is to purposely brighten and enrich the lives of those they serve. They maintain a warm, welcoming atmosphere where residents feel safe and appreciated, and employees find a supportive workplace culture. Senior Lifestyle is recognized not only for its commitment to resident care but also for its comprehensive benefits package for employees, including health, dental, vision, retirement plans, short-term and long-term disability coverage, and paid time off. Additionally, they offer the innovative DailyPay option, allowing employees to access earned wages ahead of payday, which highlights their dedication to employee well-being and financial flexibility. The company enforces a COVID-19 vaccination policy consistent with government regulations to ensure the safety of all community members.
The role being offered is crucial to the operation and success of the community environment, focusing on providing frontline assistance and support to residents, guests, and vendors alike. This position plays a key role in upholding Senior Lifestyle’s HEART values by serving as a friendly, professional, and efficient point of contact at the community's entrance. The individual in this role greets residents and visitors, answers telephone inquiries, monitors security systems, processes reports, and manages the reception and distribution of deliveries. They also maintain important logs and records related to community key issuance and gate passes.
This position requires someone who can multitask efficiently while maintaining a positive and courteous demeanor at all times. The candidate will collaborate with multiple departments, providing administrative assistance as needed and addressing resident, family, and employee concerns promptly to ensure high levels of customer satisfaction. With their compassionate nature, technological proficiency, and ability to make independent decisions when necessary, the individual in this role contributes significantly to the secure and smooth daily operations of the community. This employment opportunity is ideal for those passionate about hospitality, community service, and working as part of a team to make a meaningful difference in the lives of seniors and their families.
Job Requirements
- High school diploma or equivalent
- three months of related experience preferred
- ability to communicate clearly and effectively in English
- proficiency with Outlook, Excel, and Word
- ability to work as part of a team and handle multiple tasks efficiently
- ability to make independent decisions when circumstances warrant such action
- ability to maintain a positive and friendly demeanor toward residents and co-workers
- must be compassionate, professional, kind, engaging, empathetic, and helpful
- proof of COVID-19 vaccination required unless exempted
Job Qualifications
- Three months of related experience is preferred
- ability to communicate clearly and effectively in English
- highly proficient computer skills including Outlook, Excel, and Word
- compassionate, professional, kind, engaging, empathetic, and helpful
- ability to work as part of a team and handle multiple tasks efficiently
- ability to make independent decisions when necessary
- maintain a positive and friendly demeanor toward residents and co-workers
Job Duties
- Greet residents and provide general assistance to visitors, prospective residents, and families
- answer telephone calls
- ensure the safety of residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms, and investigating unusual activity
- process reports for work orders, incidents, and concerns
- receive and deliver packages, plants, and prescription drugs as requested
- maintain the sign in/out log for community keys and gate passes
- assist other departments with administrative functions
- ensure resident, family, and employee concerns receive timely response and follow up
- maintain a positive and professional demeanor toward residents, visitors, and co-workers
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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