Concierge - PT

Shreveport, LA, USA|

Job Overview

Compensation

Hourly

Range $11.50 - $12.50

Benefits

competitive wage

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee assistance program

Professional Development

Job Description

QSL Management is a rapidly expanding senior living company dedicated to delivering luxurious and comfortable resort-style homes for seniors. Our mission centers around promoting wellness, security, longevity, family, joy, and self-worth among our residents. We are committed to creating an environment that nurtures both the residents we serve and our team members, allowing everyone in our community to grow, thrive, and lead fulfilling lives. Our company culture is built on our core values including Excellence, Compassion, Respect, Leadership, Integrity, Safety, and Joy, which guide every aspect of our service and leadership. We believe that seniors deserve not just housing, but a vibrant lifestyle where their dignity and happiness are paramount.

The Blake at Bossier City, part of the QSL Management family, is currently seeking a dedicated Concierge to join our team. This role offers a competitive wage along with an excellent benefits package within a supportive and positive work environment. The Concierge will serve as the initial point of contact for residents, guests, and employees, providing outstanding hospitality and support to ensure an exceptional living experience. As the face of The Blake at Bossier City, the Concierge will play a crucial role in fostering a welcoming atmosphere while assisting with various front desk responsibilities. Beyond reception duties, the Concierge will engage with residents through organizing and supporting activities, especially during quieter weekend and evening times. This opportunity is perfect for someone with a sincere desire to serve others, strong communication skills, and the ability to manage multiple tasks efficiently in a community-focused setting. The Concierge position demands a polished, professional demeanor combined with compassionate interaction, ensuring that all residents feel valued and cared for within their home. If you are someone who thrives in teamwork and has a passion for making a positive difference in the lives of older adults, this role at The Blake at Bossier City provides a fulfilling career path with potential for growth within QSL Management's expanding senior living portfolio.

Job Requirements

Must have a caring heart, willing to serve others
High school diploma/GED
Two years general office experience, including reception experience
Experience working with the older adult population (preferred)
Professional and polished with proper grammar skills and pleasant voice tone
Excellent interpersonal, organizational, time management and oral/written skills
Ability to work in team environment
Must be attentive to details, able to multi-task, and work with multiple interruptions
Basic knowledge with Microsoft Word (preferred)
Basic knowledge with Microsoft Excel (preferred)
Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested

Job Qualifications

Must have a caring heart, willing to serve others
High school diploma/GED
Two years general office experience, including reception experience
Experience working with the older adult population (preferred)
Professional and polished with proper grammar skills and pleasant voice tone
Excellent interpersonal, organizational, time management and oral/written skills
Ability to work in team environment
Must be attentive to details, able to multi-task, and work with multiple interruptions
Basic knowledge with Microsoft Word (preferred)
Basic knowledge with Microsoft Excel (preferred)
Ability to work flexible schedules in 24-hour operation including weekends and holidays as requested

Job Duties

Offer high level hospitality to all residents, guests and employees, you are our first impression
Fulfills front desk responsibilities to include answering the phone courteously with proper greetings and directs visitors appropriately, to ensure appropriate in/out procedures are followed
Ensures that lobby and front porch area is clean and free of trash
Assist with activities conducted in the lobby near phone and front door and leading of weekend/evening activities when less traffic occurs
Assist with other general office tasks upon request