Concierge- PT

Shell Point Retirement Community is a premier life care community located in Lee County, Florida. As one of the top 25 employers in the area, Shell Point boasts a compassionate and supportive work environment where employees genuinely care for the residents they serve. With approximately 2,400 residents and more than 1,100 employees, Shell Point is the largest retirement community of its kind in the state and the second largest in the country. The community emphasizes kindness and dignity, setting it apart as a unique and fulfilling workplace. Shell Point is committed to its employees, offering a comprehensive total compensation package that goes beyond just competitive pay to include health and wellness plans, professional development opportunities, various rewards and incentives, generous paid time off, and other valuable benefits. Employees enjoy a healthy and fulfilling work-life balance supported by a variety of perks and programs that promote financial security and personal growth.

The part-time Concierge position at Shell Point is a crucial role that involves coordination, communication, and support within the community. Reporting to the Executive Director, the Concierge serves as the first point of contact for resident appointments and is responsible for providing clerical support to both administrative and nursing staff. Key responsibilities include managing incoming phone calls efficiently, directing them appropriately, and acting as a liaison between various departments. This position requires exemplary communication skills and multitasking abilities, as the Concierge interacts with residents, staff, and visitors regularly. The ideal candidate will possess a minimum of three years of related administrative experience and be proficient in Microsoft Word, Outlook, and Excel. A strong aptitude for working with elderly individuals is essential, emphasizing patience, empathy, and professionalism. This part-time role operates primarily on Thursday through Saturday and every other Sunday from 5 pm to 9 pm, making it a flexible opportunity for professionals seeking to contribute meaningfully in a respected healthcare community environment.