Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.72 - $17.49
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
team environment

Job Description

Lifespace Communities, headquartered in West Des Moines, Iowa, and Dallas, Texas, is one of the nation’s largest non-profit senior living providers. With over 4,500 team members serving more than 5,100 residents, Lifespace has established itself as a leading organization dedicated to creating vibrant communities where residents are empowered to live their aspirations with dignity and purpose. The company’s mission revolves around nurturing a supportive environment that encourages professional growth, teamwork, and personal fulfillment for both residents and employees alike.

Lifespace’s Meadow Lake community, located at 16044 CR 165, Tyler, Texas 75703, is now seeking a dedicated Concierge to join their Customer Service team. This is an hourly position with a pay range between $12.72 and $17.49. The Concierge role is pivotal in providing an exceptional, personalized experience that enriches the lives of the residents and guests at Meadow Lake. Team members in this position are expected to create meaningful connections and offer services that exceed expectations, ensuring each resident’s visit or stay feels warm, welcoming, and well-cared-for.

As a Concierge at Meadow Lake, you will be at the heart of community engagement, delivering courteous and prompt assistance to residents and visitors. Your responsibilities include acknowledging and greeting everyone with utmost courtesy and urgency, demonstrating excellent interpersonal skills. You will need to have a well-rounded knowledge of local attractions and events to offer informed recommendations and personalized services that enhance the residents’ quality of life. Additionally, assisting residents and visitors with vehicle-related services such as helping them in and out of their cars and managing package delivery shows your commitment to proactive, attentive care.

This opportunity is perfect for individuals who enjoy working in hospitality and customer service environments and who thrive when making a positive impact on others. The role also requires efficient scheduling skills to coordinate appointments and dining reservations, ensuring the community operates smoothly and residents’ needs are met promptly. At Lifespace, this Concierge position is not just a job but a chance to live your purpose, grow your career, and thrive through teamwork – all while contributing to a greater mission of compassionate senior living.

Working at Lifespace means joining a family that values each member’s aspirations and potential for professional development. Since its inception over 40 years ago, Lifespace has maintained a strong commitment to excellence and innovation in senior living. Employees receive ongoing support and opportunities for growth in a dynamic, caring workplace dedicated to delivering personalized and meaningful experiences for residents. If you are passionate about hospitality, enjoy teamwork, and strive to bring joy and comfort to others, joining the Lifespace team as a Concierge at Meadow Lake could be the perfect fit for your career goals and values.

Job Requirements

  • High school diploma or equivalent required
  • hospitality or customer service experience preferred

Job Qualifications

  • High school diploma or equivalent
  • hospitality or customer service experience preferred

Job Duties

  • Acknowledge and greet all residents and guests with utmost courtesy and urgency
  • be knowledgeable of local current attractions or events and offer recommendations and personal services
  • assist residents and visitors into and out of their vehicles
  • assist with loading and unloading vehicles
  • deliver packages and groceries to resident living areas
  • assist in direction of deliveries for residents and visitors to their destinations
  • schedule appointments and inform transportation team of any appointments made
  • schedule dining room reservations

Job Criteria

Experience

Entry Level (1-2 years)


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