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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Up to $31.93
Work Schedule
Flexible
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
short-term disability insurance
401k retirement plan with company matching
Health and dependent care FSA
HSA with company matching
Merit-based raises
Bonuses
Paid Time Off
paid sick days
health and wellness reimbursement
Phone Reimbursement
Paid training
Career advancement opportunities
Job Description
PS is a pioneering company transforming the landscape of commercial air travel by building and operating private airport terminals that deliver a seamless luxury experience for travelers. Currently, PS serves guests at prominent locations including Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals under development at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA). This positions PS at the forefront of redefining how air travelers experience airports, turning traditionally hectic and crowded environments into exclusive, private, and highly efficient travel spaces.
PS's mission is t... Show More
PS's mission is t... Show More
Job Requirements
- experience working around confidential and sensitive information
- experience in customer service, airline and/or hospitality industry related role
- knowledge and proficiency in Microsoft systems
- strong verbal and written communication skills
- ability to multitask and prioritize duties
- interpersonal and time management skills
- ability to quickly problem solve for the success of the traveler experience and flight reservation
- pass a pre-employment drug screening and background check
- collection of SSN as part of background check process will be required
- must be authorized to work in the United States
- fully open schedule availability and flexibility including weekends, holidays, and early morning/late evening shifts
Job Qualifications
- experience in customer service, airline, or hospitality industry related role
- strong verbal and written communication skills
- knowledge and proficiency in Microsoft systems
- interpersonal and time management skills
- ability to multitask and prioritize duties
- ability to problem solve quickly for traveler experience and flight reservation success
Job Duties
- perform traveler outreach via texting platform
- coordinate day-of travel needs with knowledge of operational departments
- plan and coordinate suite arrangements including third-party services and food and beverage orders
- handle phone calls from onsite travelers and communicate information to relevant departments
- respond to text and email inquiries within standard response times
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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