Concierge Professional Part Time

Memphis, TN, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Salary

Range $17,680.00 - $19,760.00

Work Schedule

Standard Hours

Benefits

401k with match

Up to 15 days of PTO per year

Paid holidays

access to discount programs

Two-week paid sabbatical

Job Description

The Greet Hub Concierge position is offered by a dynamic and professional corporate office environment that values providing exceptional service to employees, visitors, and internal stakeholders. This establishment is known for maintaining a high standard of workplace experience by merging hospitality, administrative coordination, and day-to-day operational excellence. Emphasizing a welcoming and efficient atmosphere, the company focuses on delivering a high-touch, five-star service experience to everyone who walks through its doors. The role is part-time, operating Monday through Friday, with compensation starting at $17 per hour, reflecting the importance placed on rewarding professional and polished service in a fast-paced corporate setting.Show More

Job Requirements

Ability to manage multiple priorities in a fast-paced environment
excellent written and oral communication skills
active listening
ability to adhere to schedule
desire for continuous learning
flexibility to adapt to changing tasks and priorities
strong verbal and written communication skills
professional presence and excellent interpersonal skills
strong attention to detail and organizational skills

Job Qualifications

Minimum of 3 years of customer service experience
experience in front desk, concierge, hospitality, workplace services, or related service environment preferred
high school diploma or GED required
proficiency with Microsoft Office Suite, including Word, Outlook, Excel, and Teams
ability to use internet search tools, navigate systems, and complete accurate data entry
dependable, flexible, and committed to delivering consistent service
experience supporting a corporate office environment
familiarity with service request systems, visitor management tools, or workplace support platforms
experience working with employees, vendors, and guests in a polished service setting

Job Duties

Provide a warm, polished, and professional welcome to all employees, visitors, and vendors
anticipate and proactively address employee and guest needs to deliver memorable and high-touch experiences
respond to employee requests in a timely, courteous, and professional manner
maintain a clean, organized, welcoming, and well-stocked reception area and common spaces
support new hire tours and assist with visitor or group arrivals as needed
stay informed about building activities, workplace updates, and local resources
assist with monthly tabling events to promote concierge services and engage employees
ensure the front desk is never left unattended
aid with maintaining site security by adhering to and enforcing procedures, managing logbooks, and issuing visitor badges
enter service requests accurately and maintain timely records in appropriate systems
maintain a working knowledge of building operations, workplace policies, and services to assist with facilities-related requests
serve as a trained backup for remote switchboard coverage
support personal and convenience-related requests with discretion
research local events and experiences to support employee engagement
communicate effectively with the onsite team regarding daily operations, service needs, and feedback
adapt to changing priorities and business needs while maintaining service standards
support operational improvements by sharing observations and ideas
achieve monthly targeted goals and service metrics
assist in the development and maintenance of Standard Operating Procedures
perform other job-related duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)

Job Location

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